Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Burke

Halifax,NS

Summary

Detail-oriented Scheduling Coordinator skilled in problem-solving and effective multitasking. Successfully streamlined scheduling processes, leading to improved workflows and increased patient satisfaction in a fast-paced healthcare environment.

Overview

2027
2027
years of professional experience

Work History

Scheduling Coordinator

IWK Health Centre
09.1999 - Current
  • Coordinated patient appointment schedules to optimize resource allocation and enhance service delivery.
  • Managed electronic scheduling systems to ensure accurate and timely updates across departments.
  • Developed streamlined processes for scheduling conflicts, improving overall workflow efficiency.
  • Established strong relationships with hospital teams to facilitate seamless appointment management.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency
  • Worked with Head of Department, manager and clinical leader to plan and coordinate schedules.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly
  • Decreased family/patient stresses through timely appointment scheduling and proactive management of wait times.
  • Streamlined communication between departments for improved schedule adherence and reduced conflicts.
  • Addressed and resolved scheduling issues promptly, minimizing disruptions to planned activities.

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Sales/Classifieds/Obitutaries

The Daily News
1996 - 1999
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.

Office Clerk

Canadian Tire
1988 - 1996
  • Balancing and maintaining safe/money
  • Handled incoming calls and provided information regarding products and services
  • Assisted with staff inquiries and was responsible for payroll for mechanics.
  • Assisted with administrative tasks, including filing and data entry, to support office operations.

Education

High School Diploma -

Millwood High School
Lower Sackville, NS

Clerical - Clerical/Computers

Margille Career College
Halifax, NS
06-1993

Skills

  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Time management skills
  • Teamwork and collaboration
  • Attention to detail
  • Schedule management
  • Strategic planning
  • Critical thinking
  • Scheduling proficiency
  • Effective multitasking
  • Skilled in Teams, Outlook, Word, specific health systems

Timeline

Scheduling Coordinator

IWK Health Centre
09.1999 - Current

Sales/Classifieds/Obitutaries

The Daily News
1996 - 1999

Office Clerk

Canadian Tire
1988 - 1996

High School Diploma -

Millwood High School

Clerical - Clerical/Computers

Margille Career College
Lisa Burke