Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Brisson

Stittsville,ON

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths.

Overview

28
28
years of professional experience

Work History

Purchasing/Administrator - Business Operations

Netagen ( Formerly Combat Networks)
12.2015 - Current
  • Developed strong relationships with key suppliers for improved communication and collaboration on procurement projects.
  • Trained junior staff members on purchasing procedures, enhancing their ability to support department operations effectively.
  • Managed purchase orders from initiation to delivery, ensuring accurate documentation and timely fulfillment of requests.
  • Supported continuous improvement efforts by conducting regular reviews of purchasing procedures and implementing identified best practices.
  • Performed monthly reconciliation of open purchasing orders.
  • Used Tigerpaw/Rev.io to authorize and monitor purchase orders and consumables.
  • Maintained documentation for all purchases.
  • Accepted and processed supply requests from staff, and placed orders per procedures.
  • Invoice Reconcilliation - vendor to Purchase Orders
  • Generate Customer Invoices


Customer Service Representative

Accu-Rate Corporation
11.2014 - 12.2015
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Managed high-stress situations effectively, maintaining professionalism under pressure.

Daycare Owner/Operator

Self-employeed
09.2002 - 11.2014
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.

Travel Agent

Algonquin/Ottawa Travel/ Ottawa Airport
09.1996 - 06.2001
  • Arranged travel accommodations for groups, couples, executives, and families.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Education

Travel/Tourism

Algonquin Careers Academy
Ottawa, ON

Correctional Worker

St. Lawrence College
Kingston, ON

Skills

  • Order tracking
  • Order Processing
  • Cross-Functional Teamwork
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Supplier Relationship Management
  • Professionalism
  • Time management abilities
  • Adaptability

Timeline

Purchasing/Administrator - Business Operations

Netagen ( Formerly Combat Networks)
12.2015 - Current

Customer Service Representative

Accu-Rate Corporation
11.2014 - 12.2015

Daycare Owner/Operator

Self-employeed
09.2002 - 11.2014

Travel Agent

Algonquin/Ottawa Travel/ Ottawa Airport
09.1996 - 06.2001

Travel/Tourism

Algonquin Careers Academy

Correctional Worker

St. Lawrence College

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Lisa Brisson