Lisa Braun
Kelowna,BC
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Work History
Barista
BLENZ
09.2016 - 06.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
Barista
Starbucks
01.2014 - 09.2015
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
05.2007
Skills
- Product Upselling and Cross-Selling
- Hospitality and Professionalism
- Espresso Machine Operation and Maintenance
- Equipment and Store Cleaning
- Food Serving and Preparation
- Stocking Supplies and Retail Products
- Point-of-Sale Knowledge
- Safe Work Practices
Timeline
Barista - BLENZ
09.2016 - 06.2020
Barista - Starbucks
01.2014 - 09.2015
Mount Boucherie Secondary - High School Diploma,
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