Lisa Brady

• Lead a team of 50 Servers, Bartenders, Drivers & Event Managers
• Implemented systems, procedures & policies for each venue, and catering staff
• Staff all events and provide a daily schedule for catering delivery drivers
• Supervise larger events onsite, expedite as needed
• Provide leadership to the Assistant Operations Manager as well as the Event Managers
• Ensure all staff at events have the tools to succeed and provide guidance to ensure clients and their guests have the best experience

• Provide support and organize systems for owners and all team members boosting efficiency and streamlining workloads over 30%
• Implemented all systems, procedures & policies for Dealership as well as commercial and residential properties
• Run all daily operations of administrative duties included but not limited to:
• Prepare and maintain spreadsheets in excel for all aspects of the business
• Prepare leasing and/or finance documents for all deals
• Track and provide monthly spreadsheets of all income and expenditures and provide to accountant
• Manage all daily tasks for all team members including daily calendar or work needed
• Banking, Payroll, Opening and Closing of the Office/Shop daily
• Collecting Rent and depositing to appropriate financial institutions monthly
• Extreme attention to detail required for all tasks

Implemented current corporate catering program

• Oversee catering department & staff ensuring standards are upheld
• Work directly with the most exclusive clients ensuring orders are received on time, and expectations are being exceeded daily
• Coach the team on expectations, policies, and procedures, ensuring all administrators, drivers and the kitchen are all communicating and providing the best product and service to each client
• Also managing labour, and P&L for the Café as well as the corporate catering department
• Work with Chef to update menu’s seasonally and ensure all is on point with current trends
• Prepare marketing plans & budgets annually and monthly
• Hire and discipline all catering employees
• Prepare invoicing and quotes as required via Quick Books & TPP
• Work with accounting to ensure invoices being paid promptly
• Actively engaging current clients and searching out new business
• Providing support and leadership to the catering department
• Maintain website (currently working with a team to revamp and re-brand) oversee all Social Media
• Business Development – Have Signed over $2 million in new contracts last year

• Responsible for all aspects of the Office and Marketing
• Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
• Ensuring excellent customer service is given to attract and retain customers
• Schedule and organize the Owners days, keep the Owner on track
• Bookkeeping, Payroll, A/R & A/P (invoicing) with Simply Accounting/Sage
• Preparing and processing Expense Statements with Excel
• Training all admin staff and overseeing, Invoicing, and general Office duties
• Dispatching jobs to technicians, and scheduling all jobs everyday
• Using Excel, Word, Outlook and Simply Accounting (Sage 50) daily
• Pricing/Quoting jobs and preparing reports for Property Managers & Project Managers
• Providing Schedules daily/weekly/monthly

• Responsible for all aspects of managing, marketing, customer service, and sales goals for the team
• Organized Trade shows from a small scale in office show of 40 guests to being a part of one of the biggest Wedding Fairs in North America for 5 years including organizing booths, marketing material and personally working the booth every day
• Setting office goals and implementing plans to ensure achievement
• Supplying creative advice and designing displays for marketing
• Leading the team in arranging special events for 20 – 200 people
• Using Excel, Word, and Outlook on a daily basis, and Power Point to create presentations
• Attracting new clients to the office and maintaining them for life
• Back end accounting for all bookings