Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Lisa Bishop

Fort Saskatchewan,AB

Summary

Professional logistics specialist with strong track record in coordinating shipping operations and optimizing supply chain processes. Skilled in inventory management, order processing, and logistical planning, ensuring timely and accurate deliveries. Known for collaborative teamwork, reliability, and adaptability to shifting demands. Focused on achieving operational efficiency and delivering results that drive business success.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Shipping Coordinator

McAsphalt Industries
02.2022 - Current
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Trained in JDE in Dec when company transitioned to it, learned the system and trained many co-workers
  • Produce product production orders for the operators as orders come in
  • Close out production orders daily after trucks have shipped
  • Receive all inbound trucks and enter info into system at day’s end
  • Handle all cash customers and balance daily cash report
  • Run inventory reports for both physical retail products and asphalt products in all tanks
  • Balance inventory monthly
  • Arrange shipping of retail customer orders to destination
  • Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
  • Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
  • Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
  • Developed comprehensive training materials for new hires, ensuring thorough understanding of company policies and procedures related to shipping coordination.
  • Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.

Receiver

Connect Logistics Services
11.2021 - 02.2022
  • Receive orders
  • Assist others with loads by barcoding, new listings, label checks and splitting pallets
  • Report to shift team leader.
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.

Order Picker

Connect Logistics Services
09.2021 - 11.2021
  • Use vocal pick to receive and pick orders
  • Use center rider to pick orders
  • General clean up to keep aisles and warehouse tidy
  • Report to shift team leader.
  • Excellent communication skills, both verbal and written.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.

Dispatch Administrator/Back up Dispatcher

Oculus Transport
11.2019 - 03.2020
  • Laid off due to Covid
  • Permanently laid off due to office closure Dec 2020
  • Review drivers BOL’s, verify their hours against their logbooks, process the order in Axon and close out the order when complete
  • Built orders & assigned drivers to their order according to dispatch spreadsheet
  • First point of contact for customers needing paperwork
  • Assisted keeping the customers up to date with maintenance paperwork as trailers got recertified for loading/unloading purposes
  • Assisted customers with keeping our driver’s files updated as they got hired or completed required certifications for loading/unloading purposes
  • Reported to Terminal manager.

Traffic Supervisor-British Columbia Dry Bulk & British Columbia Chemical

Trimac Transportation
04.2019 - 10.2019
  • Responsible for planning and dispatching drivers from Calgary & BC live loads delivering to various locations throughout BC
  • Use TMW Newest version for building, finding, and sending to drivers, used Viktor to monitor my trucks and orders
  • Reported to The Dispatch manager in Alberta
  • Assist shop with getting trucks and trailers in for scheduled maintenance/unexpected repairs
  • Correct driver errors in totalmail
  • Schedule loading appointments.

Logistics Coordinator(Dispatcher) -Chemical/Dry bulk/Sulphur/Butane/NGL

RBS Bulk Systems
08.2016 - 04.2019
  • First point of contact for both customers and drivers
  • Responsible for planning and dispatching 30 drivers
  • Use Peoplenet to monitor my trucks, TMW to build & dispatch my orders and Totalmail for communication with the trucks
  • Report to Logistics Manager and Terminal Manager
  • Assist shop with getting trucks and trailers in for scheduled maintenance/unexpected repairs
  • Correct driver errors in totalmail
  • Schedule loading appointments.
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.

Dispatcher Administrator/Back up Dispatcher

B&R Eckels Transport
08.2013 - 10.2015
  • Main point of contact for all Dispatch calls
  • Responsible for answering calls, taking customers pick up info and forwarding it onto my dispatcher; would look up BOL’s for customers and provide information if I could if not would forward them to the correct department
  • Responsible for sorting all driver DVIR’s and data entry into the monthly spreadsheet
  • Responsible for creating BOL’s for certain deliveries that needed to be redirected to a third-party carrier
  • Responsible for arranging deliveries of trailer loads, data entry into BOLS’s system information related to deliveries and all deliveries made by tractor
  • Responsible for running deck traces and data entry for all deck requested pick-ups
  • I would have to step into dispatch either to cover for days off or at a moment notice
  • Dispatch body jobs and class 1 vans and flat decks
  • Dispatch anywhere from 190 to 250 or more pick-ups per day.

Sales Associate/3rd Keyholder

Motherhood Maternity
03.2013 - 05.2013
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Gathered and shipped out internet orders
  • Opening and closing duties
  • Operated the till and made sure it balanced at night's end
  • Received and put away stock.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

SALES ASSOCIATE

Carters Oshkosh
12.2012 - 05.2013
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Replenished my area as needed.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Managed returns, exchanges and refunds in accordance with store policy.

Lead hand shipper/receiver

Exel Logistics
03.2010 - 06.2011
  • Responsible for all paperwork pertaining to shipments being shipped for the day from printing and sorting the paperwork to preparing manual BOL’s
  • Responsible for organizing my incoming trailers to maximize fast & efficient loading
  • Responsible for keeping all spreadsheets up to date
  • Responsible for allocations of next day’s orders
  • Responsible for dealing with all inventory and short issues as they arise, then correcting them in the system
  • Responsible for the preparation of audits on orders and data entry into spreadsheets nightly
  • Book receiving orders as needed
  • Ensures all trailers both inbound & outbound are closed nightly in the system.

SALES ASSOCIATE

THE CHILDREN’S PLACE
11.2009 - 04.2010
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Replenished my area as needed
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Worked the stock room and would fold and put away stock
  • Assist with yearly store inventory.

Sales Associate

The Disney Store
11.2009 - 12.2009
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Project Manager(contract)

Reliance Protectron
06.2009 - 09.2009
  • Managed four teams of two members each
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Kept track of the projects inventory
  • Mapped out the team’s routes on a weekly basis and entered their number weekly
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Handled any questions that customers may have about the project.

Financial coordinator

U of A Department of surgey
09.2007 - 03.2008
  • Act as internal control for transactions processed through the department
  • Maintain neat & organized files
  • Prepare invoices, indents, special payments & purchase requisitions as needed
  • Prepared JV’s to do transfers of funds & to clear over expended research accounts
  • Perform GL transactions & arrange payment of promises & commitments
  • Perform GL and payroll distributions in our system
  • Reconcile operating, Professional Earnings for all divisions and 150 research accounts monthly
  • Review & process all travel and expense claims for the department.

Financial assistant

U of A Faculty of Science (Deans Office)
12.2006 - 09.2007
  • Act as internal control and approver for all transactions processed through the Dean’s Office operating funds
  • Reconcile phone records in TAMIS and corporate credit cards
  • Prepare invoices, indents, and special payments and purchases requisitions as needed
  • Perform GL transactions and arrange payment of promises and commitments
  • Perform GL and payroll redistributions in the system
  • Review and process all travel and expense claims for the department
  • Maintains accurate financial records by entering transactions into Filemaker Pro Advanced.

Sales Associate/Acting Assistant Manager

COSMOPROF
03.2003 - 10.2003
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance
  • Received and put away stock
  • Opening and closing duties
  • Assist with yearly store inventory.

Education

Class 1 driving courses -

Cameron Driving school

Business Administration

CDI College
Edmonton, AB

Accounting Diploma -

ICS Correspondence

Class 3 License -

Donovon’s driving school
07.2015

Skills

  • Fast and accurate data entry
  • Extensive knowledge of Microsoft Office (Word, Excel, Project, Powerpoint, Outlook & Access)
  • Simply Accounting
  • Peoplesoft (Financials, Pisces, Oasis, E-trac & Epic)
  • Axon, Geotrax, Omnitracs & SafetySync
  • PeopleNet
  • Qualicomm
  • TMW Suite
  • Totalmail
  • NAV
  • Computerized POS systems
  • JDE
  • Good verbal & written communication skills
  • Strong leadership with the ability to delegate tasks accordingly
  • Dedicated
  • Determined
  • Hard-working
  • Enthusiastic
  • Organized
  • Patient
  • Assertive
  • Poised
  • Good quality troubleshooting & problem-solving skills

Certification

  • Intermediate First Aid – Level C CPR & AED
  • ProServe Certified

References

References available upon request

Languages

English
Native or Bilingual

Timeline

Shipping Coordinator

McAsphalt Industries
02.2022 - Current

Receiver

Connect Logistics Services
11.2021 - 02.2022

Order Picker

Connect Logistics Services
09.2021 - 11.2021

Dispatch Administrator/Back up Dispatcher

Oculus Transport
11.2019 - 03.2020

Traffic Supervisor-British Columbia Dry Bulk & British Columbia Chemical

Trimac Transportation
04.2019 - 10.2019

Logistics Coordinator(Dispatcher) -Chemical/Dry bulk/Sulphur/Butane/NGL

RBS Bulk Systems
08.2016 - 04.2019

Dispatcher Administrator/Back up Dispatcher

B&R Eckels Transport
08.2013 - 10.2015

Sales Associate/3rd Keyholder

Motherhood Maternity
03.2013 - 05.2013

SALES ASSOCIATE

Carters Oshkosh
12.2012 - 05.2013

Lead hand shipper/receiver

Exel Logistics
03.2010 - 06.2011

SALES ASSOCIATE

THE CHILDREN’S PLACE
11.2009 - 04.2010

Sales Associate

The Disney Store
11.2009 - 12.2009

Project Manager(contract)

Reliance Protectron
06.2009 - 09.2009

Financial coordinator

U of A Department of surgey
09.2007 - 03.2008

Financial assistant

U of A Faculty of Science (Deans Office)
12.2006 - 09.2007

Sales Associate/Acting Assistant Manager

COSMOPROF
03.2003 - 10.2003

Accounting Diploma -

ICS Correspondence

Class 3 License -

Donovon’s driving school

Class 1 driving courses -

Cameron Driving school

Business Administration

CDI College

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Lisa Bishop