Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Beattie

Chestermere

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

General Manager

Lakeshore Manor Chestermere LTD
01.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

General Manager

The Hamlets
05.2017 - 07.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Interacted well with customers to build connections and nurture relationships.

Consultant

Lakeshore Manor
06.2020 - 01.2021
  • Adapted and developed new policies and procedures to meet licensing and governing regulations for opening of a new site.
  • Created and developed detailed work plans, hiring plans to meet business priorities and deadlines for successful opening.
  • Met with the local community groups and developed connections to encourage successful relationships.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.

Human Resources Assistant

The Hamlets
11.2010 - 05.2017
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized new employee orientation schedules for new hires.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances.
  • Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
  • Created job descriptions on boards for vacant jobs.
  • Assisted with creating employee handbooks and manuals.
  • Aided staff with employee performance review paperwork and documentation.

Education

Healthcare Aide

Bow Valley College

Skills

  • Operations Management
  • Safety Assurance
  • Budgeting and Cost Control Strategies
  • Risk Management
  • Training and Development
  • Staff Training
  • Administrative Skills
  • Problem Resolution
  • Top Talent Recruiting, Hiring and Retention
  • Team Leadership
  • Client Relations
  • Recruitment
  • Staff Retention Programs

Timeline

General Manager

Lakeshore Manor Chestermere LTD
01.2024 - Current

Consultant

Lakeshore Manor
06.2020 - 01.2021

General Manager

The Hamlets
05.2017 - 07.2023

Human Resources Assistant

The Hamlets
11.2010 - 05.2017

Healthcare Aide

Bow Valley College

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Lisa Beattie