Lisa Austin
Orangeville,Canada
Summary
Detail-oriented office professional with over 20 years in accounting and administration, excelling in data entry, record management, and customer service. Renowned for accuracy and efficiency, utilizing strong organizational and communication skills to exceed workplace expectations. Proven track record of high productivity and adaptability in diverse office settings. Skilled in managing tasks independently and collaboratively, ensuring operational excellence.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Operation Assistant
Altium Packaging Canada
Orangeville, Canada
05.2023 - 02.2025
- Supported managers with administrative tasks, including issuing daily purchase orders and updating training records.
- Managed daily office supply orders and organized luncheons to support team functions.
- Executed receptionist duties by greeting visitors, answering phones, and maintaining filing systems.
- Processed invoices promptly to facilitate timely delivery to customers.
- Monitored safety hazards and reported concerns while updating internal records accordingly.
- Arranged daily shipments for customer orders while managing inventory levels effectively.
- Assisted HR partner with onboarding new employees and maintaining accurate personnel files.
- Documented changes in employment status, labor movements, and salary adjustments efficiently.
Data Coordinator
Nulogx Transportation Services
Mississauga, Canada
09.2014 - 04.2023
- Processed client freight invoices daily, ensuring charges aligned with contracted rates.
- Communicated with carriers and clients to resolve invoicing discrepancies promptly.
- Closed weekly batches and submitted processing reports to clients for payment approval.
- Sorted client mail and organized invoices by carrier accounts for efficient retrieval.
Accounts Receivable Clerk
Speedy Transport
Brampton, Canada
04.2013 - 11.2013
- Monitored outstanding invoices and balance dues to ensure timely customer payments.
- Collected payments from over 100 customer accounts daily.
- Processed department mail, daily payments, and credit notes, uploading information to internal systems.
- Resolved account discrepancies through effective verbal and email communication with customers.
- Provided account statements, invoice copies, and necessary documentation upon request.
Accounts Receivables /Customer Service Collections Representative
CCT Canada
Mississauga, Canada
12.2006 - 06.2011
- Executed daily collections on multiple customer accounts, improving cash flow through accurate and timely processing.
- Posted all payments to customer accounts, performed audits, and mailed invoices promptly.
- Processed credit card and EFT payments, maintaining financial integrity.
- Resolved customer inquiries and disputes efficiently, fostering positive relationships.
- Collaborated with A/R and Sales managers to resolve account delinquencies, enhancing customer satisfaction and retention.
- Conducted credit checks and facilitated opening of new credit accounts.
- Assisted with daily banking tasks, including cheque total calculations and deposit slip preparation.
- Completed one-year A/R supervisor internship during maternity leave, gaining valuable experience.
Administrative Bookkeeper
TNL Advanced Stamping
Orangeville, Canada
- Oversaw daily banking operations, ensuring accurate cheque calculations, timely payroll processing, effective collections, and compliance with government remittances.
- Maintained filing systems for efficient access to documents.
- Handled front desk operations, greeting clients and managing phone inquiries.
- Resolved customer service issues to enhance overall satisfaction.
Education
OSSD Diploma -
Orangeville District Secondary School
Orangeville, ONSkills
- Administrative support
- Organization skills
- Professional and friendly
- Positive attitude
- Problem-solving abilities
- Attention to detail
- Relationship building
- Time management
- Communication skills
Certification
• WHMIS Training and Certification, 09/01/22
• First Aid Certified, 05/01/24 - 05/01/27
• Joint Health & Safety Member, 05/01/23
• First Aid Certified, 05/01/24 - 05/01/27
• Joint Health & Safety Member, 05/01/23
References
References Available upon Request
Timeline
Operation Assistant
Altium Packaging Canada
05.2023 - 02.2025
Data Coordinator
Nulogx Transportation Services
09.2014 - 04.2023
Accounts Receivable Clerk
Speedy Transport
04.2013 - 11.2013
Accounts Receivables /Customer Service Collections Representative
CCT Canada
12.2006 - 06.2011
Administrative Bookkeeper
TNL Advanced Stamping
OSSD Diploma -
Orangeville District Secondary School