Dedicated leader with over 20 years of proven results using operational and leadership strengths to solve specific and complex challenges through the training, development, and engagement of employees.
Overview
21
21
years of professional experience
9
9
Certification
Work History
Advisor, Organizational Development & Learning
The Region of Peel
Mississauga, ON
03.2022 - Current
Supervise two full-time staff
Formulate and implement training programs by applying adult learning principles and translating their value and impact to key stakeholders.
Deliver ongoing consultation and intervention design supports for individual teams that drive effectiveness, ensuring that collaboration is effective in achieving outcomes, intervention solutions advance team effectiveness, pilot work plans are managed, and measurements are in place.
Perform needs and cultural evaluations to strengthen improvements at all organizational levels.
Demonstrate leadership skills in managing projects from concept to completion.
Evaluate success of training programs and recommended improvements to upper management to enhance effectiveness.
Implement new learning strategies depending upon employees' skill levels.
Communicate learning and performance objectives, schedules, and training assessments to upper management.
Support the development and delivery of programming to address gaps that emerged from the Psychological Health and Wellbeing survey, including a Career and Development workshop for leaders and employees outlining training and career development activities.
Oversee legislated and mandated training for the organization and management of corporate reporting and compliance campaigns to increase completion rates
Consultant, Learning and OD
The City of Mississauga
Mississauga, ON
08.2012 - 03.2022
Worked with senior leaders to design and implement effective processes that align with organizational priorities and the employee life cycle.
Facilitated visioning work, identification of critical roles/functions, conducting internal talent scans, gap analysis and benchmarking.
Created and managed project plans, timelines and budgets.
Coached employees on their 360 assessment results and career paths.
Led the design and facilitation of the High Potential Exchange, for over 200 High Potential employees to dialogue about important issues impacting current and future leaders.
Facilitated talent panel meetings, including scheduling panels and partaking in leadership succession dialogues.
Built support for change throughout business unit through direct outreach strategies.
Partnered with business teams to understand needs and mitigate potential problems.
Identified impacted parties, business partners and resources required for planned changes.
Led teams of analysts to evaluate, plan and execute projects.
Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
Detected workforce collaboration use cases and problems from employees and business partners through interviews, focus groups and surveys.
Formulated and implemented training programs by applying learning principles and individual differences.
Strategic Advisor (Secondment)
The City Of Mississauga, Commissioner Of Community Services
Mississauga, ON
10.2017 - 12.2019
Provided OD consultation and advice to the senior leadership team.
Led the design and roll-out of multiple idea management campaigns (Fire, Recreation and Libraries), with a new software (Ideascale), to increase divisional engagement, involvement in planning and transparent decision making.
Led a team of high performing employees, tasked with building an engaged and inclusive culture of two-way communication, trust and respect.
Planned, developed and implemented various programs and services, using research, data analysis and needs assessment techniques ensuring alignment with the Senior Leadership strategic priorities.
Led change leadership initiatives, team intervention work and facilitated customized workshops and programs.
Specialist, Skills Development and Education
The Corporation of the City of Brampton
Brampton, ON
08.2009 - 09.2012
Provided coaching and mentoring to employees.
Created and oversaw Leadership and corporate training programs for all employees.
Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Developed job-specific competencies and performance standards.
Utilized variety of instructional design methodologies to create effective learning experiences.
Built and maintained professional relationships with vendors and suppliers.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Worked with vendors to customize courseware to accommodate business needs.
Developed lesson plans, instructional materials and written practice tests for corporate training courses.
Developed and executed performance management programs to increase employee engagement and productivity.
Designed and delivered web-based, self-directed learning materials.
Developed and implemented successful onboarding program.
Facilitated virtual, in-person and blended learning sessions.
Senior Advisor, Learning and Development (Acting)
The Corporation Of The City Of Brampton
Brampton, ON
07.2010 - 12.2010
Supervised 3 full-time staff.
Vendor management lead, responsible to control costs and drive service excellence.
Responsible for uncovering the root cause of team challenges and performance gaps and advised on appropriate interventions.
Led the design and development of an internal leadership. development learning and development program and designed formal and informal blended learning opportunities.
Prepared, conducted, interpreted, and presented needs assessment data to determine performance blockages and worked with SMEs to design and facilitate solutions.
Human Resources Officer
College Employer Council
Toronto, ON
08.2002 - 09.2012
Partnered with project committee members to identify and quickly address problems.
Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
Set up and managed team meetings.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Completed human resource operational requirements by scheduling and assigning grievances.
Created and delivered HR system training sessions to staff, managers and executives.
Education
MEd, Master's Degree - Adult Education and Community Development, Workplace Learning and Social Change
Institute for Studies in Education of the University of Toronto
2022
Bachelor of Education - Adult
Brock University
2010
Certificate in Human Resources Management - undefined
Toronto Metropolitan University
2008
Diploma - Business Administration ‐ Human Resources
Learning & Development/Organizational Development Consultant at Alter EducationLearning & Development/Organizational Development Consultant at Alter Education