Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Work Preference
Lisa Argo

Lisa Argo

Administrative Professional
Drayton Valley,Alberta
The only person you are destined to become is the person you decide to be.
Ralph Waldo Emerson

Summary

Experienced Administrative Professional with 20+ years of experience providing expert administrative support to executive professionals. Well-organized and efficient, excels in multi-tasking and meeting demanding objectives. Skilled at managing and coordinating busy calendars, and operates effectively with minimal supervision. Adaptable, resourceful, and attentive to details, with a strong ability to build partnerships and foster collaborative relationships.

Overview

20
20
years of professional experience

Work History

Executive Assistant to the General Manager

CORPORATE SERVICES, CITY OF SPRUCE GROVE
Spruce Grove, Alberta
06.2022 - Current
  • Organizes meeting and travel logistics for the General Manager and Directors as needed.
  • Resolves meeting conflicts and proactively addresses potential issues.
  • Liaises with other divisions and departments to retrieve information.
  • Reviews and edits Requests for Decisions and Briefing Notes through eScribe.
  • Maintains an effective 'bring forward system' for action requests, issues, and initiatives, to ensure timelines are met.
  • Prepares agendas, meeting minutes, and follow-up tasks resulting from the meetings.
  • Assists in organizing staff functions and external events.
  • Assists in planning, coordinating, and implementation of city initiatives and special projects as required.
  • Processes expense claims and procurement card reconciliation reports.
  • Department Record Coordinator for the division, ensuring timelines and documentation requirements are met.
  • Produced a weekly municipal scan that was distributed to all levels of management within the City.
  • Familiar with FOIP, Municipal Government Act, and other legislation relevant to City administration.

Executive Secretary to Assistant Deputy Minister

ASSISTANT DEPUTY MINISTER'S OFFICE - PUBLIC HEALTH AND COMPLIANCE DIVISION
04.2021 - 05.2022
  • Organized meetings and travel logistics for the Assistant Deputy Minister (ADM).
  • Liaised with the offices of the Minister of Health, Deputy Minister of Health and Chief Medical Officer of Health.
  • Functioned as backup administrative support to the Chief Medical Officer of Health.
  • Liaised with the Public Health Agency of Canada, as well as Alberta Health Services and other external stakeholders.
  • Ensured meeting packages for the ADM were complete and provided in a timely manner.
  • Reviewed all incoming correspondence, including the ADM's e-mail, to identify priority items for review by the Operations Manager, Divisional Coordination and Issues Manager and/or ADM.
  • Applied broad knowledge of departmental Acts and Regulations, and policies and procedures, as required.
  • Maintained an effective 'bring forward system' for action requests, issues and initiatives, to ensure timelines were met and information was received on a timely basis.
  • Prepared routine correspondence as necessary at the ADM's request.
  • Processed expense claims on behalf of the ADM.
  • Managed FOIP requests for the division, ensuring timelines and documentation requirements were met.

Business Services Assistant

AIRSHED AND WATERSHED STEWARDSHIP, Business Services
07.2018 - 04.2021
  • Managed efficient day-to-day workflow of the Director's office.
  • Functioned as backup support to the Executive Director of Airshed and Watershed Stewardship.
  • Coordinated briefings and background materials for meetings.
  • Organized meeting and travel logistics.
  • Worksite operational contact for staffing actions for the Branch and ADM's Office.
  • Assisted with coordination and follow-up on staffing, budgets, forecasts, purchases, and day-to-day issues.
  • Used Microsoft Excel to develop valuable reports on current staffing positions for the ADM's Office and Human Resources.

Administrative Assistant

AIRSHED AND WATERSHED STEWARDSHIP, Community-Based Monitoring and Knowledge
07.2017 - 07.2018
  • Managed efficient day-to-day workflow of the Executive Director's (ED) office.
  • Calendar management, preparation and review of invoices for payment and budget tracking for the ED.
  • Assisted with coordination and follow up on branch staffing, budgets, forecasts, purchases and other day-to-day issues.
  • Coordinated meeting and travel logistics for the ED and team, conference speakers and attendees, facilities and support services.

Administrative Assistant

UNIVERSITY OF ALBERTA
10.2014 - 07.2017
  • Managed calendars for multiple executives and team members in Information Services and Technology.
  • Collaborated with auditors throughout reviews, offering assistance and clerical support.
  • Assisted Human Resources on various projects and with payroll.
  • Coordinated executive meetings and travel logistics, including complex calendar management with a focus on proper allocation of executive availability.
  • Coordinated multiple department committees, and meeting logistics, and prepared meeting packages.
  • Assisted in the planning, organization, and coordination of staff events.
  • Assisted in the administrative logistics of conferences, including planning, contract signing, conference event booking, and promotions.
  • Assisted in the development of sponsorship packages for the conference resulting in a $400k sponsorship.
  • Liaised with vendors, volunteers, and stakeholders enhancing client satisfaction ratings, conference logistics, and booth functionality needs.

Executive Assistant

SERVUS CREDIT UNION
05.2011 - 01.2014
  • Provided executive support to the Chief Operating Officer and Operations Leadership Team.
  • Managed administrative functions, including complex calendar management.
  • Managed client phone calls and emails and initiated actions to respond or direct messages to appropriate managers.
  • Managed administrative logistics for catering, agendas, and travel arrangements for meetings and department staff events.
  • Prepared agenda, recorded minutes, and followed up on action items for meetings, projects, and commitments.
  • Managed the Servus sky box at Rexall and other events, ticket distribution, and provided feedback and input on usage.
  • Implemented a successful staff rewards program.
  • Monitored, reviewed, and provided feedback and input on programs, processes, and policies.
  • Prepared expense claims.
  • Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Prepared responses to correspondence containing routine inquiries.

Education

ADMINISTRATIVE PROFESSIONAL CERTIFICATE -

Pickaway-Ross Career And Technology Center, Pickaway, Ohio, United States

Two-year program in secondary school that incorporated academic learning and on-the-job work experience.

Effective Minute Taking - Level 1

On-Track Corporate Training Ltd.
2023

Skills

  • Meeting, Committee, and Travel Logistics
  • Teleconferencing and Videoconferencing
  • Verbal and Written Communication
  • Sound Judgment in Decision-Making
  • High Standards of Professional Integrity and Proficiency
  • Conference and Event Planning
  • Microsoft 365 and Google Workspace
  • Visio
  • Adobe Pro
  • eScribe
  • Content Manager 9

Timeline

Executive Assistant to the General Manager - CORPORATE SERVICES, CITY OF SPRUCE GROVE
06.2022 - Current
Executive Secretary to Assistant Deputy Minister - ASSISTANT DEPUTY MINISTER'S OFFICE - PUBLIC HEALTH AND COMPLIANCE DIVISION
04.2021 - 05.2022
Business Services Assistant - AIRSHED AND WATERSHED STEWARDSHIP, Business Services
07.2018 - 04.2021
Administrative Assistant - AIRSHED AND WATERSHED STEWARDSHIP, Community-Based Monitoring and Knowledge
07.2017 - 07.2018
Administrative Assistant - UNIVERSITY OF ALBERTA
10.2014 - 07.2017
Executive Assistant - SERVUS CREDIT UNION
05.2011 - 01.2014
Pickaway-Ross Career And Technology Center - ADMINISTRATIVE PROFESSIONAL CERTIFICATE,
On-Track Corporate Training Ltd. - , Effective Minute Taking - Level 1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Important To Me

Company CultureHealthcare benefitsFlexible work hours401k matchWork-life balancePaid sick leavePaid time off4-day work weekTeam Building / Company RetreatsWork from home optionStock Options / Equity / Profit SharingPersonal development programsCareer advancement

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Lisa ArgoAdministrative Professional