Lisa-Ann Jahgroo

JOB OBJECTIVE To obtain a position as a Personal support worker HIGHLIGHTS OF QUALIFICATIONS Ability to use discretion in controlling confidential information. Above average communication skills. Effective team working skills with the ability to work well under pressure. Thorough understanding of the service business with regards to quality control, cost control, individual responsibility relations with all levels of staff, and ability to maintain confidentiality in all situations. Very detailed, organized, and resourceful with a wide range of skills. Highly dependable and punctual. DEMONSTRATED ABILITIES Administrative Skills: Fulfilled routine agendas and itineraries and teamwork. Reputation for ethical , including scheduling of activities for customers. Produced daily relevant paperwork and follow-up business. Tracked and maintained monthly attendance of 100+ members of the facility. Communication Skills: Interact well with customers and assist in the sales process. Knowledge of basic math in order to handle and balance cash and financial transactions. In a medical environment dealt effectively with all levels of staff, patients, and families. Demonstrated ability to listen effectively to management, clients, and staff and appropriately and quickly resolve problems using my ability to identify their needs and concerns. Exceptional communication skills – written, verbal, active listening, and public speaking. Always maintain a positive attitude. Pleasant and professional telephone manner. Established methods to resolve mutual problem-solving amongst staff or residents. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments, and personal activities. Caring, organized, and friendly with excellent interpersonal skills. Empathetic Care Worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.