Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LISA DI LENA

Coquitlam,BC

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience

Work History

Sterilization Dental Assistant

New port dental
Port Moody, British Columbia
10.2024 - 01.2025
  • Sterilized all instruments according to established protocols.
  • Established clean, sterile and welcoming environment for patients.
  • Created and fit dental appliances for patients. adjusting as necessary.
  • Maintained inventory of supplies in the sterilization room ensuring items are properly stocked at all times.
  • Performed chair-side duties, such as handing instruments and materials to dentists and keeping patients' mouths dry and clear by using suction or other devices.
  • Kept accurate records of sterilization processes through log books or computer systems.

Dental Supervisor

Bludental
Reggio Emilia, RE
09.2021 - 04.2024
  • Provided guidance to staff members on clinical procedures, documentation requirements, infection control protocols, and quality assurance initiatives.
  • Processed payments for services and products, accurately recording all transactions
  • Answered patient inquiries and provided accurate information regarding dental procedures and insurance coverage
  • Collaborated together with the team to achieve monthly required goals
  • Demonstrated a strong work ethic, resulting in being promoted to shift supervisor after 12 months
  • Training of new operators and organization of daily activities
  • Evaluated employee performance and provided regular feedback to ensure goals and objectives were met
  • Conducted regular meetings with dental staff to discuss current issues or concerns; communicated relevant updates from senior management team.

Dental Assistant /receptionist

Dentalcoop
Reggio Emilia, RE
06.2020 - 03.2021
  • Worked with a strong attention to detail
  • Registered new patients and entered their personal information into the office system
  • Performed administrative duties such as scheduling appointments, billing, and insurance claims processing
  • Welcome patients to the dental office, escort them to the treatment area, and help them feel comfortable and relaxed during their visit
  • Provide information to patients about dental procedures, post-operative care instructions, and oral hygiene practices
  • Prepared treatment rooms and instruments, including setting up trays and equipment
  • Assist with a variety of dental procedures, including fillings, crowns, bridges, root canals, and extractions

Dental Assistant

Denti e salute
Reggio Emilia, RE
01.2018 - 03.2020
  • Company Overview: Reggio nell'Emilia
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions
  • Capture and process dental radiographs (X-rays) as directed by the dentist
  • Booked appointments for patients using SWMAIN Scheduled appointments
  • Maintaining and replenishing stock
  • Reggio nell'Emilia

Machine Operator

XYZ Manufacturing
Milan , Italy
09.2014 - 10.2016
  • Operated machinery to process and package products according to company standards.
  • Performed routine checks on products to identify defects and ensure compliance with quality standards.
  • Kept accurate records of production data and reported any issues to supervisors.

Education

DENTAL ASSISTING -

University of Modena
Modena
12.2017

SCIENTIFIC HIGH SCHOOL -

06.2003

Skills

  • Critical thinking and problem-solving
  • Adaptability
  • Communication Skills
  • Fast Learner
  • Ability to Work Under Pressure
  • Computer Skills
  • Ability to Multitask
  • Dedicated team player
  • Hard worker

Languages

  • Italian
  • English
  • French

Timeline

Sterilization Dental Assistant

New port dental
10.2024 - 01.2025

Dental Supervisor

Bludental
09.2021 - 04.2024

Dental Assistant /receptionist

Dentalcoop
06.2020 - 03.2021

Dental Assistant

Denti e salute
01.2018 - 03.2020

Machine Operator

XYZ Manufacturing
09.2014 - 10.2016

DENTAL ASSISTING -

University of Modena

SCIENTIFIC HIGH SCHOOL -

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LISA DI LENA