Lisbeth Tapia

• Trained new employees on restaurant procedures and plating techniques.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Took reservations and to-go orders to streamline process for both customer and restaurant.

Trained servers to be

Trained expos / food runners to be

• Delivered food orders promptly and courteously.
• Prepared drinks according to standard recipes.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Brought wine selections to tables with appropriate glasses and poured for customers.
• Explained menu items, describing ingredients and cooking methods upon request.
• Operated POS terminals to input orders, split bills and calculate totals.
• Cleaned tables and chairs to prepare dining area for next customers.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Addressed complaints to kitchen staff and served replacement items.
• Served food and beverages to patrons and confirmed complete orders.
• Stayed informed about daily specials, new menu items, promotions.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Provided exceptional service to high volume of daily customers.
• Greeted customers, answered questions and recommended specials to increase profits.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Prepared checks, itemizing total meal costs and taxes.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Assisted in training new servers.
• Provided excellent customer service to ensure satisfaction.
• Took orders from customers accurately and in a timely manner.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.