Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lira Liz John

Sydney,NS

Summary

Organized and motivated employee with retail experience in providing exceptional customer service and promoting brand awareness. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

ASTER MEDICAL CENTER
DUBAI, UAE
11.2011 - 10.2012
  • Assisted patients by providing exceptional service
  • Greet patients and register their details into the database
  • Educate the patients on treatment plans and advise on action items
  • Processed bills and insurance claims for audit and recovery.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Floor Associate

Aster Pharmacy
Dubai, UAE
11.2010 - 11.2011
  • Monitored store traffic and responded promptly to customer inquiries and complaints.
  • Provided outstanding customer service by going the extra mile
  • Assisted team members in handling cash registers
  • Organized inventory room by labeling products, unloading merchandise, arranging systematically and bookkeeping

Retail Sales Associate

More Supermarket
Kerala, India
06.2008 - 08.2010

● Offered excellent customer service promoting high satisfaction and brand loyalty.

● Monitored sales floor and merchandize display for presentable conditions.

● Took corrective actions such as restocking or reorganizing products based on the customer behavior.

● Processed POS transactions through cash or credit purchases and initiated refunds based on company policies.

Education

MBA - Human Resources Management

ANNAMALAI UNIVERSITY
CHENNAI, INDIA
06-2010

PBD In Healthcare Management

CAPE BRETON UNIVERSITY
Sydney, NS

Skills

  • Customer Relations
  • Teamwork and Collaboration
  • Cultural Awareness
  • Time Management
  • Conflict Resolution
  • Problem Resolution
  • Written Communication

Certification

  • THOUGHT LEADERSHIP, LinkedIn Learning
  • PROJECT MANAGEMENT, LinkedIn Learning
  • Work Place Health& Safety

Languages

English
Full Professional
Hindi
Professional
Malayalam
Native/ Bilingual

Timeline

Customer Service Representative

ASTER MEDICAL CENTER
11.2011 - 10.2012

Floor Associate

Aster Pharmacy
11.2010 - 11.2011

Retail Sales Associate

More Supermarket
06.2008 - 08.2010

MBA - Human Resources Management

ANNAMALAI UNIVERSITY

PBD In Healthcare Management

CAPE BRETON UNIVERSITY
  • THOUGHT LEADERSHIP, LinkedIn Learning
  • PROJECT MANAGEMENT, LinkedIn Learning
  • Work Place Health& Safety
Lira Liz John