Highly motivated Sales Associate with customer Service and sales experience. I am willing to learn new skills. I would love a place where my skills can be challenged to able to promote growth withing myself. I can speak and understand both English and Spanish.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Bay Clubs – Manhattan Country Club
10.2023 - Current
Greet and check in members and guests, confirming reservations and identification.
Manage multi-line phone system to handle bookings, cancellations, and inquiries.
Uphold strict confidentiality and security when handling sensitive guest information.
Resolve guest issues with diplomacy and professionalism.
Coordinate mail and package deliveries to ensure prompt distribution.
Maintain a clean and welcoming front desk area.
Assist with daily administrative operations and member services.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Assisted across departments as needed, including serving as a restaurant hostess and working as a camp counselor in the children's department.
Sales Associate
Blushing Petals Flowers
02.2022 - Current
Organized and prepped merchandise for sales floor presentation, including pricing and tagging.
Processed returns, exchanges, and refunds in compliance with company policies.
Provided personalized assistance to customers regarding merchandise details and care.
Resolved a wide range of customer inquiries and issues efficiently.
Communicated effectively with clients via email and telephone.
Handled sales transactions accurately and processed payments including credit and debit.
Responded to customer communications with product information