Linxuan Cai
Richmond,British Columbia
Summary
I am a detail-oriented individual who strives for excellence in my work. I find fulfillment and accomplishment in helping others succeed and seek a career path that offers growth opportunities.
Overview
4
4
years of professional experience
Work History
Administrative & Customer Service
Wangpai Education
Richmond, British Columbia
09.2020 - 04.2024
- Creates and maintains relevant materials including admission packages, manuals, learning guides, handbooks, and forms.
- Conducts effective recruitment efforts within post-secondary student groups by articulating the benefits of tutoring classes, leading to increased student engagement and satisfaction.
- Negotiates and finalized weekly tutoring schedules based on student and teacher availability, ensuring optimal class timing and attendance.
- Provides top-notch receptionist and customer service by promptly addressing student inquiries, feedback, and complaints, providing general and course information, and earning trust and praise from students.
- Assists students in arranging personalized one-on-one tutoring sessions, resulting in improved learning outcomes and progress for participating students.
Education
MBA -
Trinity Western University
Langley08.2020
Bachelor of Architecture -
Henan University of Science and Technology
China06.2017
Skills
- Ability to continuously learn in the area of innovative business practices
- Effective team building, team participation, and team leadership in a multi-cultural, multi-disciplinary team
- Ability to be discreet when handling human resource requests, time-sheets and follow-up maintenance
- Demonstrated ability to organize and prioritize work, work under time pressures to meet deadlines and handle interruptions and changing priorities
- Proficient in office software, including Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneNote, OneDrive
Language
Proficiency in English and Mandarin.
References
References available upon request.
Timeline
Administrative & Customer Service
Wangpai Education
09.2020 - 04.2024
MBA -
Trinity Western University
Bachelor of Architecture -
Henan University of Science and Technology
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