LINSAY LEYVA
Keller Williams Realty
Victorville
1
Language
1
Certification
6
years of professional experience
Experienced healthcare administrative professional with 4+ years of dental office experience in front-office administration and treatment coordination. Knowledgeable in dental insurance verification, eligibility and benefits, claims, billing, treatment plans, scheduling, and patient communication. Skilled at explaining insurance coverage and financial responsibilities clearly while providing professional and compassionate customer service. EMT certified with knowledge of patient care and emergency response. Highly organized, detail-oriented, technology proficient, and experienced in managing responsibilities independently in fast-paced environments.
Work History
Director of Agent Services
5 Months- Serve as a dedicated resource for real-estate agents, providing guidance on business operations, technology, and day-to-day needs.
- Lead new-agent onboarding by introducing essential platforms, workflows, tools, and resources to establish a strong operational foundation.
- Create and maintain agent websites through the Command platform, assisting with setup, customization, content, and functionality.
- Troubleshoot technology and software needs, helping agents confidently navigate digital systems and resolve issues efficiently.
- Support agents with marketing initiatives, social media, online presence, and business-development strategies designed to strengthen their brand and client outreach.
- Coordinate multiple requests and priorities in a fast-paced environment while maintaining accuracy, professionalism, responsiveness, and attention to detail.
Receptionist / Treatment Coordinator
10 Months- Supported patients throughout visits by answering questions, explaining documents, coordinating next steps, and creating a smooth care experience.
- Worked closely with patients to review treatment plans, administrative details, financial responsibilities, and care-planning logistics.
- Handled confidential patient information with strict adherence to HIPAA guidelines, secure documentation, and privacy standards.
- Utilized multiple digital tools for scheduling, patient records, communication, and administrative workflows; quickly adapted to new platforms.
- Balanced phone inquiries, scheduling, records, and provider needs while remaining calm and organized in a high-volume setting.
Treatment Coordinator / Front Desk Receptionist
3 YearsEducation
High School Diploma
Skills
Healthcare Administration
Dental Insurance & Benefits
Scheduling & Coordination
HIPAA & Patient Privacy
Patient Intake & Documentation
Confidential Records
Patient Outreach & Follow-Up
Critical Thinking
Filing & Recordkeeping
Certification
Emergency medical technician
Languages
Spanish
Professional Working
Timeline
Director of Agent Services
Keller Williams Realty
05.2026 - CurrentRead More
Receptionist / Treatment Coordinator
Kaio Dental
06.2024 - 04.2025Read More
Treatment Coordinator / Front Desk Receptionist
Gentle Dental Corp.
02.2021 - 02.2024Read More
La Sierra High
High School Diploma
Read More