LINNAN(Claire) XIAO
Toronto,ON
Summary
Speak good mandarin and English.Working well with a multi-cultural and diverse work force. Friendly Sales Assistant specializes in retail apparel sales. Highly motivated Sales Associate with extensive customer service and sales experience.
Overview
7
7
years of professional experience
Work History
Sales Assistant
swarovski
Toronto, Ontario
11.2024 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers in selecting jewelry and accessories tailored to personal style.
- Provided product knowledge and information to enhance customer experience.
- Helped customers find specific product, answered questions, and offered product advice.
Online Sales Associate
XIAO'S HANDCRAFT
St. Catharines, Ontario
09.2020 - 09.2023
- Collaborated with marketing team to optimize social media presence, expanding brand reach and engagement.
- Assisted in website redesign efforts to enhance user experience and conversion rates.
- Identified new potential vendors through networking events and introductions.
Sales Manager
Green Moto Ebike Shop
Toronto, Ontario
04.2022 - 10.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Server
MA CHINESE CUISINE
St. Catharines, Ontario
05.2018 - 12.2020
- Provided exceptional customer service in a busy restaurant setting.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Sales Assistant
pandora jewellery
Niagara-on-the-Lake, Ontario
08.2019 - 01.2020
- Processed customer transactions accurately using point-of-sale systems.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
Education
BBA - Business Administration
Brock University
St. Catharines, ON09.2020
ESL Services - English Language Development (ESL)
Brock University
St. Catharines, ON09.2017
Some College (No Degree) - Aesthetic Medicine
Pharma-Medical Science College of Canada
Toronto, ONSkills
- Self-motivation and discipline
- Online sales techniques
- Inventory Monitoring
- Sales management
- Online Advertising
- Social media expertise
- Retail knowledge
- Shipment Preparation
Languages
English professional working
Chinese(mandarin) native
Timeline
Sales Assistant
swarovski
11.2024 - Current
Sales Manager
Green Moto Ebike Shop
04.2022 - 10.2022
Online Sales Associate
XIAO'S HANDCRAFT
09.2020 - 09.2023
Sales Assistant
pandora jewellery
08.2019 - 01.2020
Server
MA CHINESE CUISINE
05.2018 - 12.2020
BBA - Business Administration
Brock University
ESL Services - English Language Development (ESL)
Brock University
Some College (No Degree) - Aesthetic Medicine
Pharma-Medical Science College of Canada
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