Linna Bakier
San Diego
Summary
Thank you for considering my application for this Clerical Assistant position. Over the years, I have built up several skills and qualities that are a match for the job description. I am highly organized, conscientious, and reliable. I am a fast learner, and I am very comfortable working either on my own or as part of a team. My communication skills are strong, and whenever I am liaising with internal team members or external customers or clients, I will always communicate in a professional and timely manner. In previous jobs, my managers have always praised me for my speed of working, my adaptability and reliability, and the fact that I always represent my employer positively while undertaking my duties. Having studied the job description for this role, I believe my work experience puts me in a great position to come into the job and make a positive and long-lasting impact. Further details relating to my suitability, including work history, and experience are provided with the resume for your consideration.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
San Diego
01.2025 - Current
- Assisted customers with product selection and inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Resolved customer complaints effectively and professionally.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Created price tags and merchandise signs for new items.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Volunteer
Father Joe's Food Bank
08.2023 - Current
- Process food donations delivered by community members and coordinate storage of deliveries by food type.
- Assemble support boxes based on individual and family needs for the week.
- Coordinate food pick up and delivery times.
Assistant Manager
Elixir Juice
San Diego
02.2021 - 08.2023
- Company Overview: San Diego, CA.
- Responsible for supporting the manager in duties and for ensuring the store was safe and compliant each day.
- Also responsible for managing customer expectations, dealing with suppliers and contractors and being the first point of contact for the staff who worked on the shop floor.
- A key achievement was helping the business to increase sales by 20% in my first year.
- San Diego, CA.
Office Administrator
Scimitar Security and Patrol
San Diego
01.2016 - 05.2019
- Company Overview: San Diego, CA.
- Responsible for managing the diary, arranging meetings, taking care of incoming posts, answering customer emails and telephone calls, managing the office supplies inventory and ensuring everything ran smoothly for manager and the directors.
- The skills and qualities learned within this role made me a highly organized and proficient employee.
- A key achievement of mine during this role was where I took on the additional duties of another office administrator work colleague who was off sick for three months.
- San Diego, CA.
Education
High School -
Point Loma High School
College -
San Diego Mesa College
Skills
- Critical thinking
- Coordination
- Communication
- Listening
- Writing
- Microsoft PowerPoint
- Microsoft Excel
- Bilingual communication in Arabic
- Customer service
- Product knowledge
- Visual merchandising
- Retail sales strategies
- Inventory management
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Organizational skills
- FLUENT IN [LANGUAGE]
- Customer assistance
- Problem-solving
- Sales expertise
- Cash handling
- Friendly and outgoing
- Retail store operations
- Retail sales
- Verbal and written communication
References
- Hamza Beiruti, Store Manager at Elixir Juice, hamzabeiruti@gmail.com, 858-406-0160
- Yosuf Mostafa, Scimitar Security and Patrol, yousufmostafa@gmail.com, 858-967-6411
- Leo Morin , store manager at ross 619-223-2453
Timeline
Retail Sales Associate
Ross Dress for Less
01.2025 - Current
Volunteer
Father Joe's Food Bank
08.2023 - Current
Assistant Manager
Elixir Juice
02.2021 - 08.2023
Office Administrator
Scimitar Security and Patrol
01.2016 - 05.2019
High School -
Point Loma High School
College -
San Diego Mesa College