Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Linhua Wu

Kamloops,BC

Summary

Proven performer with experience at Honma Golf.Ltd, adept in enhancing customer satisfaction and exceeding sales goals by up to 30%. Skilled in cash handling and fluent in Mandarin, Korean, and Japanese, demonstrating exceptional customer service and a strong work ethic. Prioritizes safety and efficiency, leveraging interpersonal skills to foster guest engagement and loyalty.

Overview

12
12
years of professional experience

Work History

Server

Sushi Pllus
03.2019 - 07.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Assistant

Honma Golf.Ltd
03.2012 - 08.2017
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Established rapport with customers using active listening and interpersonal skills.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Education

Bachelor of International Development - International Cooperation, Finance And Development

Keiai University
Japan
03-2006

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Speak Mandarin,Korean and Japanese

Languages

English
Limited Working
Chinese (Mandarin)
Native or Bilingual
Korean
Professional Working
Japanese
Full Professional

Timeline

Server

Sushi Pllus
03.2019 - 07.2024

Sales Assistant

Honma Golf.Ltd
03.2012 - 08.2017

Bachelor of International Development - International Cooperation, Finance And Development

Keiai University

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Linhua Wu