Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Interests
References
Timeline
Generic

Linh Pham

17077 104 Ave Surrey

Summary

Friendly and hardworking waitress with solid customer service experience at Pho 68 Surrey. Good at memorizing the full menu and all drink recipes, helping keep service quick and efficient. Skilled at handling customer concerns and making sure guests have a great dining experience. Known for staying on top of tasks in a busy environment and keeping things clean and organized. Enjoys working with people and always aims to give the best service.

Overview

1
1
year of professional experience

Work History

Waitress

Pho 68
07.2024 - Current
  • Answered customers' questions and recommended items.
  • Prepared drinks and served food and drinks to customers
  • Greeted guests, offered menu recommendations, and made sure they had everything they needed.
  • Cleared dirty dishes, wiped down tables, chairs with alcohol spray for cleanliness, and reset tables for the next guests.
  • Refilled water and checked in with customers to keep customers happy.
  • Sweep and mop the floor daily to maintain a clean and safe environment for customers and staff.

Education

No Degree - Criminology

Kwantlen Polytechnic University
Surrey, BC
06-2028

High School Diploma -

Fraser Heights Secondary School
Surrey, BC
06-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Cleanliness
  • Payment processing
  • Handling complaints
  • Complex Problem-solving
  • Service prioritization

Accomplishments

  • Achieved Citizenship Awards from 2019 through effectively helping with younger grade students, volunteered to help out afterschool tasks, engaged in Elementary School activities.

Languages

English
Vietnamese

Interests

Doing nails (Home based, has experience of doing GelX more than one year)

  • Provided manicures and nail art services to regular and new clients from home
  • Maintained a clean and professional setup, following hygiene standards
  • Built strong relationships with clients through reliable and friendly service
  • Managed appointments, payments, and supplies independently

References

Lina Pham (778) 681-1787

Kayla Giang (778) 386-7133

Kathleen Vu (778) 938-3526

Timeline

Waitress

Pho 68
07.2024 - Current

No Degree - Criminology

Kwantlen Polytechnic University

High School Diploma -

Fraser Heights Secondary School

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Linh Pham