Linh Pham

• Worked with providers to define quality metrics and outcome reporting process.
• Contributed to high-quality standards by establishing a thorough knowledge base on all aspects related to geriatric care.
• Promoted a culture focused on teamwork among coworkers which resulted in improved job satisfaction rates.
• Oversee admissions by accurately entering medication orders into the PCC system and completing all necessary assessments for new admissions.
• Maintain effective communication with physicians, ensuring prompt follow-up on any changes in patient conditions, and implement new orders as prescribed.
• Prepare discharge assessments and ensure the completion of all required paperwork, when applicable. Collaborate with the pharmacy team to review admission medications.
• Assist with performing MAR/TAR audits, ensuring that all documentation related to patient care, incidents, and staff performance is accurate and completed in a timely manner.
• Address and resolve any patient concerns or complaints related to nursing care. Provide guidance and support to nursing staff, enhancing their skills and ensuring the delivery of proper care.
• Assist nursing staff during patient condition changes, including transfers or discharges, and ensure immediate physician notification and backup during medical emergencies.
• Maintain regular communication with residents' families, providing updates on their loved one's health status, treatments, and any changes in care.
• Effectively communicate and address any issues or concerns with the appropriate parties to ensure optimal patient care. Actively listen to patient concerns and work toward resolution.
• Support conflict resolution among staff members or between staff and residents. Assist in orienting and training new nurses, while fostering continuous education and professional development.

• Assist in maintaining a physical, social, and psychological environment, which will be conducive to the best interest and welfare of the residents
• Work with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Provide nursing care including medication administration in accordance with physician orders and appropriate nursing techniques/procedures.
• Respond to patient requests with appropriate clinical and personal assistance.
• Manage patient care through closely monitoring vital signs, any changes of condition.
• Collaborate with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Documente accurate and complete patient information to address patient problems and expected outcomes.
• Offer immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Perform routine evaluations of each patient's status, needs and preferences.

• Consulted and coordinated with health care team members to assess,plan, implement and evaluate patient care plans.

• Prepared, administered and recorded prescribed medications and treatments.
• Assessed the patients' ability to do routine daily tasks.
• Assisted patients with basic needs as dressing, eating,
bathing and encourages patients to do things for
themselves to retain feelings if independence and self-
esteem.

• Involved, educated and when appropriate, supervises family members or significant others in implementing best
practices for older adults.
• Promoted the desirability of quality end-of-life care for older adults.
• Documented all care information concisely, accurately and completely in a timely manner, in the appropriate format and on the appropriate forms.
• Performed other position- related duties as assigned,
depending on assignment setting.

• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Supervised the medication schedule of up to 24 patients.
• Responsible for coordination of quality patient care in compliance with MD orders.
• Observed and assessed patient health condition for any changes of condition and implement appropriate intervention to prevent any risks.
• Provided appropriate nursing care based on current assessment to achieve expected outcomes.
• Responsible for personal and professional accountability by complying with Covenant Care policies, state and federal regulations.
• Provided care utilizing infection control measures that protect both staff and patient.
• Educated CNA, patient and family members regarding patient care and needs to meet patients needs while staying at SNF.
• Documented all related patient care and medical nursing process in a timely manner.
• Maintained nursing knowledge of competencies by actively attending in-services, skill evaluations.