Thuy Nguyen
Linh
Vancouver,BC
Summary
After earning my Diploma of Hospitality in Hotel/Restaurant Service Management, I am looking for a job with employer where I can put my knowledge and abilities to use. Dependable team member with knowledge of helping customers, processing payments, and working across departments. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management skills, and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Mr. Red Cafe Restaurant
09.2018 - 04.2020
- Greeted customers entering the store and responded promptly to customer needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in the front lanes.
Crew Member
McDonald's
02.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from the management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Cook Helper
Hello Pho
08.2021 - 01.2022
- Restocked kitchen supplies, rotated food, and stamped time and date on food in coolers.
- Assisted the cook in the preparation of food by cutting, chopping, and marinating meats, vegetables, and garnishes.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
- Cleaned and washed all utensils, preparation equipment, cutting boards, and counters.
- Washed, peeled, cut, and seeded fruits and vegetables to prepare for consumption.
Barista
Aroma Espresso Bar
02.2022 - 06.2023
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High School Diploma -
Century High School
Vancouver, BC05.2020
Diploma - Hospitality Restaurant Services Management
Seneca College of Applied Arts And Technology
North York, ON12.2022
Skills
- Coffee and Tea Expertise
- Employee Performance Evaluations
- Operational Efficiency and Safety
- Workstation Maintenance
- Beverage Preparation
- Hospitality and Accommodation
- Communications Strategies
- POS System Operations
Certification
- Smart Serve, Smart Serve - 2021
- Food Safety, SafeCheck - 2021
- WHMIS 2015 with GHS, SafeCheck - 2021
- AODA, OSG - 2021
Timeline
Barista
Aroma Espresso Bar
02.2022 - 06.2023
Cook Helper
Hello Pho
08.2021 - 01.2022
Crew Member
McDonald's
02.2021 - 08.2021
Cashier
Mr. Red Cafe Restaurant
09.2018 - 04.2020
High School Diploma -
Century High School
Diploma - Hospitality Restaurant Services Management
Seneca College of Applied Arts And Technology
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