Linh Le
Vancouver
Summary
Enthusiastic server eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time-management and multi-tasking skills . Motivated to learn, grow and excel in hospitality industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Baker
Breka Bakery and Cafe
11.2021 - Current
- Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
- Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
- Coordinated staff schedules efficiently while minimizing overtime expenses and maintaining optimal staffing levels during peak business hours.
- Managed training, disciplining and motivating employees.
Line Cook
Bbq Chicken
11.2023 - 01.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Front of House Employee
Breka Bakery and Cafe
06.2020 - 11.2021
- Maintained energy and enthusiasm in fast-paced environment
- Served customers in a friendly, efficient manner following outlined steps of service
- Identified issues, analyzed information and provided solutions to problems
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Server
Pho Don restaurant
06.2020 - 09.2020
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Greeted and maintained relationships with regular customers
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Education
Vancouver Community College
Vancouver, BC12.2021
Skills
- Food station setup
- To-go order preparation
- Conflict resolution
- Daily specials memorization
- Supervision
Certification
- Serving It Right, 02/01/2025
- FoodSafe Level 1, 01/01/2025
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Line Cook
Bbq Chicken
11.2023 - 01.2025
Head Baker
Breka Bakery and Cafe
11.2021 - Current
Front of House Employee
Breka Bakery and Cafe
06.2020 - 11.2021
Server
Pho Don restaurant
06.2020 - 09.2020
Vancouver Community College
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