Summary
Overview
Work History
Education
Skills
LANGUAGE SKILLS
Timeline
Generic

Ling Xu

Burnaby,BC

Summary

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Overview

18
18
years of professional experience

Work History

Owner

XMD Building Materials
03.2013 - 09.2023
  • Developed and implemented marketing strategies to increase brand awareness, attract new customers, and drive sales growth through digital and traditional advertising channels.
  • Built and maintained strong relationships with customers and suppliers, ensuring competitive pricing, high-quality products, and excellent customer service to enhance customer loyalty.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.

Manager of Online Sales

KRD Intelligent Machinery Co., Ltd
02.2011 - 01.2013
  • Conducted team meetings and offered one-one-one guidance to maximize productivity and help employees reach full potential.
  • Diagnosed and resolved technical challenges for customers to facilitate online order process.
  • Liaised with product marketing and sales teams to support strategic planning, testing and execution of initiatives for e-commerce websites.
  • Leveraged customer database to nurture and grow current sales and identify new business opportunities.
  • Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.

Manager of IT Department & Assistant to GM

Q&X Fashion Co., Ltd
01.2006 - 03.2009
  • Led the development and implementation of the company’s ERP system, covering all business processes from procurement to sales.
  • Coordinated with the group’s parent company on production, finance, and audit-related operations, ensuring seamless interdepartmental collaboration.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

Master of Science - Cybersecurity

New York Institute of Technology
Vancouver, BC
12.2024

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Cybersecurity Knowledge
  • IT Management & System Development
  • Multilingual Communication (English, Mandarin, Spanish)
  • Marketing
  • Market trend awareness

LANGUAGE SKILLS

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Spanish
Limited Working

Timeline

Owner

XMD Building Materials
03.2013 - 09.2023

Manager of Online Sales

KRD Intelligent Machinery Co., Ltd
02.2011 - 01.2013

Manager of IT Department & Assistant to GM

Q&X Fashion Co., Ltd
01.2006 - 03.2009

Master of Science - Cybersecurity

New York Institute of Technology

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Ling Xu