Summary

Overview

Work History

Education

Skills

Languages

Accomplishments

Affiliations

Timeline

Lingjie Kong

Toronto,ON

Summary

Results-driven professional with experience in customer interaction and cash handling. Adept at resolving inquiries and enhancing audience engagement through effective communication and problem-solving skills.

Overview

years of professional experience

Work History

Cashier

Miss Red Cafe

Zhenjiang, Jiangsu

06.2024 - 07.2024

Assisted customers over the phone regarding store operations, product information and order placement.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Answered customer inquiries regarding store policies and procedures.
Resolved customer complaints professionally based on store policy.

Marketing Member

Yu Theatre

Kingston, Ontario

03.2024 - 04.2024

Authored engaging articles for the public account to enhance the visibility of the play.
Managed Instagram account for theatrical production, enhancing audience engagement.
Translated publicity copy to enhance marketing campaigns.
Executed school-wide publicity initiatives to enhance event observability.
Coordinated team members to ensure seamless execution of marketing projects.

Festival Volunteer

Happy Life Wealth Management Inc

Saskatoon, Saskatchewan

07.2020 - 07.2020

Participated in clean-up efforts after the event concluded.
Managed lines for food vendors and helped keep them orderly.
Maintained accurate records of ticket sales and refunds.
Operated equipment and machinery according to safety guidelines.
Conducted testing of software and systems to ensure quality and reliability.
Coordinated costume matching activities to enhance festival experience.

Education

High School Diploma -

Evan Hardy Collegiate

Saskatoon, SK

06-2021

Bachelor of Science - Life Sciences

Queen's University

Kingston