Lingchen Zhang
Saskatoon,Canada
Summary
Creative and engaging Account Manager bringing over 4 years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.
Overview
7
7
years of professional experience
Work History
Account Manager
Innobio Corporation Limited
Dalian, China
11.2019 - 10.2023
- Developed 36 new customers that had placed order and maintained relationship with over 220 accounts and 20 key accounts to ensure customer satisfaction
- Conducted market research quarterly to identify potential customers via Google, Custom import information and database
- Sales goal achieved over 120% in 2021-2022, 300% in 2020.
- Resolved customer complaints in a timely manner, dealt with plenty of customer complaints and none of them resulted a loss.
- Work with marketing team to discover potential product advantages and attracts over 150 new clients on conference.
Supervisor of Deli Kitchen
T/T supermarket
Edmonton, Canada
09.2016 - 07.2019
- Be responsible for the daily operation of Kitchen with 70 employee, Help FSQA officers go through rigorous food safe testing, quality control, and production inspection
- Achieve the seasonal and yearly sales goal with strong business acumen
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Provided ongoing training to address staff needs.
Education
Bachelor of Nutrition And Food Science -
University of Alberta
Edmonton, AB06.2016
Skills
- Account development&Management
- Sales Analysis
- Contract Negotiation
- Great Food&Nutraceutical ingredients background and industry market trends
- Client-focused solutions experience, project management and time management skills, ability to communicate client needs with staff
- Complaint Management
- CRM proficiency
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Account Manager
Innobio Corporation Limited
11.2019 - 10.2023
Supervisor of Deli Kitchen
T/T supermarket
09.2016 - 07.2019
Bachelor of Nutrition And Food Science -
University of Alberta
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