Lingaja Thirunavukarasu
Markham,ON
Summary
Driven to help patients reach full potential with knowledgeable and proactive chiropractic support. Proficient in all areas of the body's neuromusculoskeletal system and methods for improving range and reducing pain.
Overview
14
14
years of professional experience
Work History
Chiropractic Intern
Sherbourne Health
11.2023 - Current
- Developed strong rapport with patients by actively listening to concerns, addressing questions thoroughly, and demonstrating empathy during treatments.
- Assisted in decreasing recovery time for patients through the application of therapeutic exercises and modalities.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Enhanced patient comfort by implementing gentle chiropractic techniques and personalized treatment plans.
Chiropractic Assistant
UOIT Fit 4 Sport Campus Health
09.2019 - 08.2020
- Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
- Increased patient retention through exceptional customer service and follow-up communications.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
Insurance Analyst
TD Insurance Meloche Monnex
06.2019 - 08.2020
- Negotiated competitive rates with providers, securing cost-effective policies for clients without sacrificing quality or coverage levels.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Performed comprehensive audits of existing policies for compliance with regulatory standards, mitigating potential legal risks.
Claims Adjuster
Intact Financial Corporation
05.2017 - 06.2019
- Negotiated fair settlements with both customers and third-party claimants, balancing empathy with fiscal responsibility to protect company assets.
- Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
- Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
- Documented all findings in concise reports.
Cashier
Wal-Mart Supercenter
09.2009 - 05.2017
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained accurate records of customer transactions for reporting purposes.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Education
Doctorate - Doctor of Chiropractic
Canadian Memorial Chiropractic College
North York06.2024
Skills
- Patient Care
- GRASTON
- Spinal manipulation
- First Aid/CPR
- Fluent in Tamil
- Interpersonal Communication
- Problem Resolution
- Critical Thinking
- Recordkeeping
Timeline
Chiropractic Intern
Sherbourne Health
11.2023 - Current
Chiropractic Assistant
UOIT Fit 4 Sport Campus Health
09.2019 - 08.2020
Insurance Analyst
TD Insurance Meloche Monnex
06.2019 - 08.2020
Claims Adjuster
Intact Financial Corporation
05.2017 - 06.2019
Cashier
Wal-Mart Supercenter
09.2009 - 05.2017
Doctorate - Doctor of Chiropractic
Canadian Memorial Chiropractic College
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