Summary
Overview
Work History
Education
Skills
Timeline
Lindy Guitard

Lindy Guitard

Wainwright,AB

Summary

Compassionate, with sincere and warm approach to any task I am undertaking. Contributes to supportive team environment to advance skills and education. Dedicated to promoting health, healing and well-being through any and all means available. Confident, with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods. Licensed Massage Therapist certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Massage Therapist

Self Employed
08.2006 - Current
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.
  • Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Performed sanitization tasks to keep massage environment clean and safe.

Health Support Aide

Private Care
03.2021 - 12.2022
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Disinfected tools, equipment and surfaces between patients.
  • Answered patient inquiries and provided information about healthcare services.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Completed necessary reports and documentation on time and to specifications.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Provided family members with general health education and tips for patient care.
  • Supported office operations by expertly handling administrative needs.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.
  • Scheduled patients for appointments and maintained master calendar.
  • Assisted patients with therapy exercises as specified by care team.
  • Administered medications and injections as directed by healthcare professionals.
  • Inspected equipment for defects and completed basic repairs.

Security Guard

OBO Security
01.2002 - 08.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
  • Have taken the initiative to put myself in many courses to learn best practices of being able to work in any job and make sure I do that job to the best of my ability while I am also always being inclusive and sensitive to all customers and other staff members. Have had extensive training to de escalate any situation that might arise. And many hours of training regarding racism and inclusiveness.

Education

Certificate - Counselling And Recognizing Depression/anxiety

University of Regina, Regina, SK
04.2014

Kinesiology

University of Regina, Regina, SK
05.2003

Skills

  • Physiotherapy
  • Customer Inquiries
  • Injury Care
  • Customer Invoicing
  • Inbound Phone Call Management
  • Reading Comprehension
  • Providing Feedback
  • Complex Problem-Solving
  • Special Requests
  • Administrative Support
  • Intake Forms
  • Customer Needs Assessment
  • Sales and Marketing
  • Customer Consultations
  • Facility Maintenance
  • Business Management
  • Update Records
  • Vendor Contracts
  • Appointment Booking
  • Professional Relationships
  • Social Skills
  • Team Meetings
  • Detailed Instruction
  • Front Desk Management
  • Reflective Listening
  • Creative Solutions

Timeline

Health Support Aide - Private Care
03.2021 - 12.2022
Massage Therapist - Self Employed
08.2006 - Current
Security Guard - OBO Security
01.2002 - 08.2015
University of Regina - Certificate, Counselling And Recognizing Depression/anxiety
University of Regina - , Kinesiology

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Lindy Guitard