Lindsie Stagg
Edmonton,AB
Summary
Dedicated and results-oriented Registered Social Worker with a strong commitment to delivering high-quality service tailored to the unique needs of each patient. Experienced as a Behavioral Health Consultant, possessing expertise in assessing the impact of behaviors on patients' overall well-being. Passionate about providing motivational biopsychosocial education that empowers individuals to make positive behavior changes. Solid background in mentorship and management, excelling in guiding and supporting others towards personal and professional growth.
Overview
12
12
years of professional experience
16
16
Certifications
1
1
Registration with Governing Body
1
1
Certificate
Work History
Behavioural Health Consultant
Edmonton O’Day-min Primary Care Network
2023.09 - Current
- Coach patients using motivational interviewing skills on developing healthier behaviors related, but not limited to, stress management, sleep hygiene, and interpersonal relationships.
- Improve patient well being through active listening, empathy, and effective biopsychosocial education and SMART goal setting.
- Assist patients in navigating resources within their communities, empowering them to access necessary supports for optimal wellbeing.
- Maintain documentation of patient progress and challenges, ensuring accurate records for ongoing care coordination efforts.
- Developed aids to assist in training new BHC’s for the EMR, Zoom and Documentation
- Coordinated and facilitated role shadowing for new BHC hires to learn more about the role, procedures and documentation.
- Make myself available to colleagues for support and feedback by attending Case Consults, Team meetings and maintaining regular communication
- Maintain communication with Manager, Peers, Physicians and the UHC Clinic Director and Administrative Teams
- Have been working effectively as a RIC team member at the University Health Center for almost 1 year.
- Advocate for BHC Specific as well as EOPCN Services while acting as a RIC at the University Health Center.
- Arrange and attend meetings with other faculties at the University of Alberta to learn about programs and supports available to patient demographic.
- Assisted in training new hires on EOPCN specific best practices and documentation raising team performance overall.
- Evaluate professional effectiveness by tracking patient progress against established goals throughout the duration of appointments.
- Enhance interdisciplinary communication by initiating communication between physicians, dietitians, CDM nurses, CHN, MHN and kinesiologists to discuss client progress and treatment strategies.
- Successfully co-facilitated Journeying Through Grief group workshop sessions as well as assisted in coaching/training another BHC on the workshop.
- Completed training for Craving Change Workshop and scheduled to Co-facilitate.
- Complete assessments in order to educate patients on how their habits, thoughts, behaviors and emotions impact their over all well being and health.
- Educate patients on evidence based behavior change strategies from a biopsychosocial lens using the assessments completed in appointments. .
- Utilization of CBT and ACT strategies in appointments with patients to assist in Behavior Change
- Promote a therapeutic environment through the use of evidence-based practices in Mental Health and Behavior change support while focusing on overall well-being and Social Determinants of Health
- Contribute to a supportive and collaborative work environment while maintaining professionalism.
- Conducted assessments of clients'' cognitive, emotional, and social functioning to inform appropriate interventions.
Administrative and Logistic Manager- Volunteer
Eternal Life Christian Fellowship
2023.10 - Current
- Ensure smooth ministry operations with timely completion of essential administrative tasks and responsibilities.
- Train volunteer members and delegate tasks to increase time efficiency and positive participant experience.
- Oversee ministry inventories by auditing and purchasing required supplies.
- Greet visitors, and members politely and warmly for excellent program service.
- Improve storage space utilization by redesigning layout, creating a more efficient and pleasant working environment.
- Assist in the Coordination of ministry events, programs and meetings.
- Analyze and solved multi-faceted problems that impact ministry programs.
- Conduct research to support ministry proficiency and growth.
- Work collaboratively with the other ministry leaders and director.
Resiliency Development Manager- Family Specialist
ALTA CARE RESOURCES
2022.09 - Current
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Promoted community integration by providing extensive physical, emotional and social support.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Participated in interdisciplinary team meetings to coordinate care for clients.
Resiliency Development Manager- Kinship Specialist
ALTA CARE RESOURCES
2021.11 - 2022.09
- Work collaboratively with service team and families to provide developmental and trauma informed supports focused on child- centered outcomes
- Offered community resource guidance to clients to meet family needs for assistance.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
Resiliency Support Worker
Alta Care Resources
2020.09 - 2021.10
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Documented client progress and activities in accordance with agency policies and procedures.
- Provided crisis intervention and emotional support to youth.
- Supervised meetings with family members to help create support system for clients.
Disabilities Services Worker
Quest Support Services
2013.01 - 2020.09
- Managed 5 patients at once while being Team Leader of 2 locations with upwards of 20 staff.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Assisted residents with basic hygiene and healthcare needs.
- Mentored and coached staff to improve performance and interactions with residents.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Offered learning opportunities to help residents develop important life skills.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Provided leadership, guidance and support to staff members.
- Collaborated with other professionals to plan and coordinate care for clients.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Developed and implemented individualized treatment plans for clients.
Practicum
Barons Eureka Warner FCSS Counselling
2015.01 - 2015.04
- Observed and analyzed individual and couple counselling
- Developed deeper understanding of attachment based developmental theory
- Maintained confidentiality of records relating to clients' treatment.
- Engaged clients in conversation to determine feelings and apprehensions.
- Participated in professional development and training opportunities to enhance clinical skills.
- Used therapeutic communication techniques to build rapport and guide discussion with patients.
Education
Bachelor in Social Work - Social Work
University of Calgary
Lethbridge, AB06.2015
Skills
- Computer Proficiency
- Trauma-Informed Care and Cultural Competency
- Mental Health Support
- Community and Agency Referrals
- Multidisciplinary Teamwork and Collaboration
- Team Leadership and Training
- Complex Problem-Solving
- Confidential Clinical Documentation
- Professional Ethics
- Motivational Interviewing
- Cognitive Behavioral Strategies
- Strong Communication
- Biopsychosocial Education Delivery
- Behavioral Health Assessment
Accomplishments
- CARE training -Children and Residential Experiences: Creating Conditions for Change- (2022)
- Intercultural Competency Training: Foundations for Intercultural Practice – (2022)
- Car Seat Training (2022)
- Indigenous Awareness Training (2022)
- Cultural Competence Training (2022)
- Working More Effectively with the LGBTQ+ Community Training (2022)
- Protecting Patients from Sexual Abuse and Misconduct (2021)
- Applied Suicide Intervention Skills Training (2021)
- Non-Suicidal Self Injury (2020)
- Standard First Aid &CPR/AED Level C (2020)
- NCFAS Training (2020)
- Medicine Delivery (2020)
- CRT Physical Restraints/ Models and Methods (2020)
- Food Safety (2020)
- AIRS: Confidentiality in Information and Referral Services (2020)
Certification
- BLS Certificate (2023)
- CARE training -Children and Residential Experiences: Creating Conditions for Change- (2023)
- Intercultural Competency Training: Foundations for Intercultural Practice – (2022)
- Car Seat Training (2022)
- Indigenous Awareness Training (2022)
- Cultural Competence Training (2022)
- Working More Effectively with the LGBTQ+ Community Training (2022)
- Protecting Patients from Sexual Abuse and Misconduct (2021)
- Applied Suicide Intervention Skills Training (2021)
- Non-Suicidal Self Injury (2020)
- Medicine Delivery (2020)
- CRT Physical Restraints/ Models and Methods (2020)
- Food Safety (2020)
- AIRS: Confidentiality in Information and Referral Services (2020)
- Road to Mental Readiness Primary Program (2018)
- Mental Health First Aid (2016)
Additional Information
Registered Social Worker, Alberta College of Social Workers, #14516
Timeline
Administrative and Logistic Manager- Volunteer
Eternal Life Christian Fellowship
2023.10 - Current
Behavioural Health Consultant
Edmonton O’Day-min Primary Care Network
2023.09 - Current
Resiliency Development Manager- Family Specialist
ALTA CARE RESOURCES
2022.09 - Current
Resiliency Development Manager- Kinship Specialist
ALTA CARE RESOURCES
2021.11 - 2022.09
Resiliency Support Worker
Alta Care Resources
2020.09 - 2021.10
Practicum
Barons Eureka Warner FCSS Counselling
2015.01 - 2015.04
Disabilities Services Worker
Quest Support Services
2013.01 - 2020.09
Bachelor in Social Work - Social Work
University of Calgary
- BLS Certificate (2023)
- CARE training -Children and Residential Experiences: Creating Conditions for Change- (2023)
- Intercultural Competency Training: Foundations for Intercultural Practice – (2022)
- Car Seat Training (2022)
- Indigenous Awareness Training (2022)
- Cultural Competence Training (2022)
- Working More Effectively with the LGBTQ+ Community Training (2022)
- Protecting Patients from Sexual Abuse and Misconduct (2021)
- Applied Suicide Intervention Skills Training (2021)
- Non-Suicidal Self Injury (2020)
- Medicine Delivery (2020)
- CRT Physical Restraints/ Models and Methods (2020)
- Food Safety (2020)
- AIRS: Confidentiality in Information and Referral Services (2020)
- Road to Mental Readiness Primary Program (2018)
- Mental Health First Aid (2016)
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