Lindsey Robilliard
Fort Erie,ON
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
5
5
years of professional experience
Work History
Store Manager
port thrift shop
Port Colborne, Ontario
08.2022 - 09.2023
- Managed daily banking activities such as deposits and withdrawals.
- Ensured compliance with safety regulations and company policies.
- Identified opportunities for cost savings through waste reduction initiatives.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Recruited, trained and supervised new employees.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Sales Associate
GoodWill Niagara
Welland, Ontario
05.2018 - 08.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized stockroom shelves according to size, color or style.
- Engaged customers in friendly, professional dialogue to determine needs.
- Processed transactions using a point-of-sale system.
- Developed trusting relationships with customers by making personal connections.
Education
High School Diploma -
Centennial High School
Welland, ON06-2004
Skills
- Promotional planning
- Hourly shift management
- Store operations oversight
- Operational budgeting
- Personnel development
- Systems and software expertise
Accomplishments
- Awarded Manager of the month 4 months in a row
- Increased Annual Sales by 75% in the first two quarters developing and executing a targeted marketing strategy that attracted new clients and retained old ones.
- Established a Coats for Kids program ran by donation only, Donated 500 Coats, Snow pants, Mitts, Hats, Boots across Niagara to Families in need
Timeline
Store Manager
port thrift shop
08.2022 - 09.2023
Sales Associate
GoodWill Niagara
05.2018 - 08.2022
High School Diploma -
Centennial High School
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