LINDSEY KAUFMAN
Beaconsfield,Quebec
Summary
Reliable and organized employee demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
12
12
years of professional experience
Work History
Accounts Receivable/Payable Manager/ Customer Service/ Social Media Manager
Dominion Tshirt
Montreal, QC
07.2015 - Current
- Monitored accounts receivable aging reports to ensure timely payments.
- Assisted with month-end closing activities as needed.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Maintained accounts payable files and records in an organized manner.
- Entered data into accounting system to maintain accurate financial records.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
Logistics/Operations Manager, Customer Service Rep, Data/Order Entry
Who Says? International
Montreal, QC
02.2013 - 06.2015
- Managed the order fulfillment processes, including inventory control, shipping and receiving.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Maintained records of transportation costs, deliveries and inventories.
- Monitored shipment progress and provided updates to customers as needed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed shipping documents to ensure accuracy and compliance with applicable regulations.
- Coordinated the movement of goods between suppliers, customers, and warehouses.
- Developed strong relationships with customers by providing personalized assistance and support.
Brand Manager, Customer Service Rep, Data/Order Entry, Assistant to Owner of Company
La Fee Verte
Montreal, QC
06.2012 - 02.2013
- Satisfied Customers needs, and problems - Order entry (using SAP)
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Set up and activated customer accounts.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collaborated with sales teams on product launches, promotions and pricing strategies.
- Oversaw the production of branded merchandise such as apparel items or promotional items.
- Maintained up-to-date knowledge of industry trends so that changes can be incorporated into branding activities accordingly.
- Organized trade shows and conferences to increase brand awareness in key markets.
Data Entry Clerk
LXRandCo
Montreal, Quebec
2016.08 - 2017.02
- Data entry and analysis of merchandise.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Applied effective time management techniques to meet tight deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Education
Bachelors Degree - Humanistic Studies
McGill University
04.2011
Honors - Fashion Marketing
Academy of Arts and Design
01.2007
Skills
- Microsoft Word
- Microsoft Excel
- Social Media
- Illustrator (basic)
- Photoshop (basic)
- Visual2000
- Outlook
- Quickbooks
- Writing
- English
- French
- Basic Spanish
Honors Awards
- Dawson College Graduation Honors List, 2004-2005
- Headmasters List
- Award of Merit in Math
- Award of Merit in French
Timeline
Data Entry Clerk
LXRandCo
2016.08 - 2017.02
Accounts Receivable/Payable Manager/ Customer Service/ Social Media Manager
Dominion Tshirt
07.2015 - Current
Logistics/Operations Manager, Customer Service Rep, Data/Order Entry
Who Says? International
02.2013 - 06.2015
Brand Manager, Customer Service Rep, Data/Order Entry, Assistant to Owner of Company
La Fee Verte
06.2012 - 02.2013
Bachelors Degree - Humanistic Studies
McGill University
Honors - Fashion Marketing
Academy of Arts and Design
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