Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Hubbs

Spruce Grove,AB

Summary

Experienced and hard-working customer service expert with proven skills in retail, management, and administration. Highly organized and punctual with great communication skills and multitasking abilities.

Overview

10
10
years of professional experience

Work History

Animal Care Expert

Pet Valu
08.2023 - 11.2023

- Thoroughly trained in animal care for animals such as dogs, cats, small pets, birds, fish, and reptiles

- Helped guests find the right products and food for their purchases; rang through guests on POS

- Participated in daily store duties, such as cleaning, reorganizing and restocking, and fronting and facing


Receiving/Stockroom Supervisor

Anthropologie
04.2023 - 08.2023

- In charge of receiving stock for both apparel and home; proceeded to security tag said items and prepare them for the Visual Merchandiser

- As a supervisor, some days were spent on the floor as a Customer Care Manager; welcoming guests, helping them find what they are looking for, creating outfit ideas, starting fitting rooms, ringing out on POS

- Inspected work areas to keep free of hazards and maintain proper function of safety equipment

General Manager

Spasation Salon & Spa
01.2021 - 03.2022

- Developed and implemented strategies to increase sales and profitability

- Managed budget implementations, employee reviews, training, schedules, and ordering operations

- Vast product knowledge; helped guests find what they were looking for, provided suggestions, special ordered if what they wanted wasn't in store, rang through guests on POS

- Daily administration duties such as booking/checking in/cancelling appointments, writing and responding to emails, answering multi-line phone system and taking messages as needed, filing of important documentation in proper places

Assistant Retail Manager

Chatters
03.2014 - 12.2019

- Supported senior management in implementing and upholding store policies and procedures

- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales

- Helped develop and consistently enforced top-notch customer service standards across departments

- Interviewed, hired, and trained new employees

- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty

- Daily administrative duties such as; booking/checking in/cancelling appointments, email and telephone duty, filing and organizing of important documents, assisting with schedule

- In charge of ordering and receiving each week and putting away products in proper places

Education

Theatre Arts Diploma - Theatre Arts - Acting, Singing, Dancing

MacEwan University
04.2013

Skills

  • MS Office
  • Cultural Awareness
  • Troubleshooting
  • Data Management
  • Organization and Time Management
  • Teamwork and Collaboration
  • Team Management

Timeline

Animal Care Expert

Pet Valu
08.2023 - 11.2023

Receiving/Stockroom Supervisor

Anthropologie
04.2023 - 08.2023

General Manager

Spasation Salon & Spa
01.2021 - 03.2022

Assistant Retail Manager

Chatters
03.2014 - 12.2019

Theatre Arts Diploma - Theatre Arts - Acting, Singing, Dancing

MacEwan University
Lindsey Hubbs