Lindsey Fernandes
Roseville
Summary
Experienced and hard-working professional with 8+ years of work experience, seeking to utilize proven expertise in conflict resolution, customer satisfaction, and workflow planning to contribute to company success. Friendly and reliable team player with excellent judgment, strong critical thinking skills, and effective problem-solving abilities. Consistently recognized by peers for efficiency. Dedicated to supporting company goals.
Overview
9
9
years of professional experience
Work History
Learning Center Coordinator
Dignity Health
04.2023 - Current
- Manages student placement for schools and universities in Dignity Health’s Greater Sacramento Area hospitals and California Clinics
- Successfully converted student onboarding to ensure compliance requirements are met
- Successfully on boards over 500 students per semester to our Greater Sacramento Area hospitals and California clinics using Health Stream- My Clinical Exchange
- Implemented a new auditing process to help quickly identify students who are not compliant with Dignity Health’s requirements
- Leads meetings with hospital leaders and school coordinators and instructors to discuss student placements
- Works closely with Dignity Health’s legal department to create and distribute educational agreements and keeps them up to date to ensure that the organization is kept compliant
- Temporarily worked on many projects listed below while still fulfilling other duties
- Managed bi-weekly new employee orientations for Dignity Health’s Greater Sacramento Area hospitals
- Worked closely with Talent Acquisition Recruiters and Human Resources department to ensure new hires are in compliance before their start date
- Worked closely with Pathways team to close out and answer questions from managers regarding internal classes of Dignity Health
Front-End Manager, Multi-Purpose Clerk
Safeway
07.2016 - 04.2023
- Dealt with financial and customer service issues in the front-end department
- Oversaw associates throughout the store
- Maintained effective customer service standards and strong customer relations
- Supervised and guided new employees, response quickly to questions, which improved understanding of job responsibilities
- Used strong listening, open-ended questioning, and appropriate response skills to effectively communicate with various departments
- Assisted with scheduling and processing payroll for over100 employees
Education
Bachelor of Science - Health Care Administration
Grand Canyon University
11.2024
Skills
- Team player
- Excellent planner and coordinator
- Deadline driven
- Multitasking
- Flexible
- Time management
- Leadership
- Problem solving and decision making
Accomplishments
Volunteer Work
- Special Olympics of Northern California June 2011- Present.
- Received Presidential Volunteer Service Award in 2019.
- Received Volunteer of the Year Award in 2022.
Timeline
Learning Center Coordinator
Dignity Health
04.2023 - Current
Front-End Manager, Multi-Purpose Clerk
Safeway
07.2016 - 04.2023
Bachelor of Science - Health Care Administration
Grand Canyon University
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