Collaborated with clients to fulfill expectations and vision for weddings and events.
Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with consumers and partners.
Sourced and managed accounts with vendors and suppliers.
Fostered strong relationships with vendors to ensure long-term partnership success.
Ensured accurate invoicing from Vendors by diligently managing account records.
Sales Director of Wedding and Events
Fairview Green River
12.2019 - 06.2021
Answered and responded to all inquires, email, phone calls, walk- in, centralized call center.
Prepared proposals for clients. Closed sales and execute contracts with clients.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Conducted BEO meetings with proper departments.
Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Spa Manager
Langham Hotels International Limited
01.2017 - 12.2019
Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
Managed activities related to staff training, treatment procedures, inventory management and marketing.
Conducted internal audits of spa finances and completed basic accounting functions to maintain accurate records.
Maximized efficiency through time management and staff supervision to boost productivity.
Developed and implemented marketing and promotional strategies to increase awareness of spa and attract new customers.
Cast Manager
Knotts Scary Farm
09.2016 - 10.2018
Cast roles for Knott's Scary Farm.
Supervised haunted attraction and over saw 150 cast members.
Worked with techs to make sure props and special effects were always in working order.
Made sure event ran smoothly and all performers were preforming to there capabilities and were on schedule.
Managed day-to-day operation of home to comply with regulations and agency standards.
Handled customer inquiries and suggestions courteously and professionally.
Personal Assistant
Jeco Music
11.2013 - 04.2017
Assisted in business management, which included organizing schedules, appointments, booking travel, helping track expenses, and data entry.
Organized and attended meetings and compiled related documents and reports.
Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Assistant Manager
GameStop
01.2010 - 09.2013
Monitored inventory management and assisted with accurate, cost-effective ordering processes.
Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
Tracked daily cash handling, reconciled sales and prepared bank deposits.
Education
Associate of Arts - Humanities
Coastline Community College
Fountain Valley, CA
06.2016
High School Diploma -
La Canada High School
La Canada Flintridge, CA
06.2009
Skills
Very computer literate, great work ethic with strong attention to detail
WPM: 160
Staff Management
Customer Service, Hiring, Training, Excel, Microsoft office