Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Correia

Kingston,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Dental Receptionist

Dentistry on Queen
Kingston, Ontario
05.2021 - Current
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Collected payments from patients in accordance with established policies and procedures.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.

Event Specialist Operator

Intrado Telecommunications Company
Kingston, Ontario
01.2012 - 05.2021
  • Facilitated over-the-phone conference calls for high-profile clients.
  • Achieved top evaluation scores of 100%.
  • Followed quality standards and procedures to minimize errors and maximize customer service.
  • Generated client retention by accurately organizing and executing conference call events.
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff

Retail Assistant Manager

YM, INC- Stitches
Kingston, Ontario
09.2006 - 12.2012
  • Analyzed sales figures to identify trends and opportunities for improvement.
  • Trained, coached, and mentored new team members on customer service and operational standards.
  • Implemented loss prevention measures to protect against shoplifting or theft incidents.
  • Performed daily opening and closing duties including cash handling and reconciliation.
  • Responded promptly to customer inquiries or complaints regarding products or services.
  • Maintained a neat, clean, organized work environment that meets company standards.
  • Developed relationships with customers by providing knowledgeable advice about products.

Education

High School Diploma -

Loyola School of Adult And Continuing Education
Kingston, ON
06-2019

Skills

  • Payment processing
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Communication skills

Timeline

Dental Receptionist

Dentistry on Queen
05.2021 - Current

Event Specialist Operator

Intrado Telecommunications Company
01.2012 - 05.2021

Retail Assistant Manager

YM, INC- Stitches
09.2006 - 12.2012

High School Diploma -

Loyola School of Adult And Continuing Education

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Lindsey Correia