Lindsey Cathcart
Madoc,Canada
Summary
Dedicated and compassionate Medical Office Assistant with strong customer service, communication, and organizational skills. Detail-oriented and dependable, with the ability to manage multiple tasks while maintaining accuracy and professionalism. Committed to protecting patient confidentiality, providing exceptional patient care, and creating a welcoming environment. Quick to learn new systems and procedures, with a positive attitude and a strong work ethic that supports efficient healthcare operations.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Residential Cleaner
Chamberlain Properties
Marmora, Canada
06.2024 - Current
- Sanitizing and disinfecting surfaces within a home
- Performed thorough cleaning of bathrooms to ensure high hygiene standards and guest satisfaction
- Swept, mopped, and polished floors to maintain cleanliness and enhance home aesthetics
- Dusting furniture, vacuuming carpets or rugs, and washing windows, ceilings, and walls.
- Replaced bedding linens in guest rooms to ensure cleanliness and comfort
- Notified supervisor of cleaning-related accidents or issues to ensure timely resolution
Custodian
City of Warman- Leisure Centre
Warman, Canada
03.2014 - 10.2020
- Ensured cleanliness of building spaces inside and outside to promote a welcoming environment
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Sanitized restrooms by washing down walls, floors, and toilets to maintain hygiene standards
- Emptied trash cans and recycling bins to keep building clean and free of germs
- Ran a variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets
- Refilled paper products in dispensers to ensure user access and convenience
- Arranged and relocated furniture to facilitate thorough cleaning of all areas. and set up for special events
Cashier
Crystal Springs Convenience Store
Warman, Canada
08.2013 - 03.2014
- Greeted customers upon entry and addressed inquiries to enhance shopping experience
- Operated cash register for cash, check, and credit card transactions, ensuring accurate handling of customer payments
- Processed customer transactions using point-of-sale systems efficiently.
- Managed cash register and balanced daily cash drawers accurately.
- Assisted customers with product inquiries and recommendations promptly.
Banquet Staff Member
Elk Ridge Golf and Conference Centre Inc.
Waskesiu Lake, Canada
01.2013 - 12.2013
- Coordinated setup for weddings and business meetings to create inviting atmospheres for guests.
- Maintained cleanliness of dining area and condiment stations to enhance guest experience.
- Set up banquet spaces according to event specifications and client preferences.
- Served food and beverages to guests during events in a timely manner.
- Collaborated with kitchen staff to ensure smooth service flow during functions.
Customer Service Cashier/Baker
Tim Horton's
Warman, Canada
01.2012 - 12.2013
- Achieved customer service goals and enhanced customer satisfaction
- Welcomed customers and addressed inquiries about products to foster a positive shopping experience
- Processed customer transactions quickly and accurately.
- Assisted customers with menu selections and product inquiries.
- Maintained cleanliness and organization of the service area.
Education
Diploma - Medical Office Assistant
Trillium College
Kingston, ON11-2026
Grade 12 Diploma -
Loyola School of Adult And Continuing Education
Belleville, ON06-2024
Skills
- Customer service
- Patient interaction
- Office administration
- First Aid/ CPR Level C
- Time management
- Multitasking
- Team collaboration
- Conflict resolution
- Customer service
Certification
- WHMIS certificate
- IPAC for health care works: hospital
- WHS
- First Aid & CPR/AED Level C
Timeline
Residential Cleaner
Chamberlain Properties
06.2024 - Current
Custodian
City of Warman- Leisure Centre
03.2014 - 10.2020
Cashier
Crystal Springs Convenience Store
08.2013 - 03.2014
Banquet Staff Member
Elk Ridge Golf and Conference Centre Inc.
01.2013 - 12.2013
Customer Service Cashier/Baker
Tim Horton's
01.2012 - 12.2013
Diploma - Medical Office Assistant
Trillium College
Grade 12 Diploma -
Loyola School of Adult And Continuing Education