Summary
Overview
Work History
Education
Skills
References
Contact
Education and Training
Timeline
Generic

Lindsey Brown

Fallbrook

Summary

Proven Assistant with a track record of enhancing operational efficiency at South Pacific Specialty through exceptional problem-solving and multitasking skills. Adept at fostering positive customer relationships and managing detailed travel arrangements. Excelled in communication and organization, significantly improving office procedures and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Personal Assistant to the Owner

South Pacific Specialty
06.2016 - Current
  • Scheduled meetings, appointments and travel arrangements.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained communication with vendors regarding delivery schedules, product availability, and order status.
  • Ensured compliance with federal and international shipping regulations and safety standards.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Provided excellent customer service to ensure satisfaction.
  • Coordinated travel arrangements, including flights, accommodations, and itineraries, for both business and personal trips.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.

Office Assistant

North Coast Arborist Inc.
06.2014 - 03.2016
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Monitored office supplies inventory and placed orders when necessary.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Scheduled job site dates and tree bids
  • Collaborated closely with the arborist to develop effective plans for each job site''s unique needs.
  • Maintained professionalism when interacting with clients, ensuring positive experiences for repeat business opportunities.
  • Ensured customer satisfaction by promptly addressing questions or concerns regarding tree care services.
  • Collaborated with clients to develop maintenance plans for tree care.
  • Updated inventory records regularly with detailed assessments of individual trees'' conditions.
  • Conducted site assessments to determine tree care needs.
  • Provided expert consultations to homeowners regarding tree care, leading to healthier landscapes.
  • Supported arborists in completing projects on time by efficiently preparing work sites and removing debris.

Bakery Order Taker

Vg's Bakery
08.2011 - 06.2014
  • Took orders from customers over the phone and in person.
  • Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
  • Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Processed payments for orders with cash, credit cards, or other payment methods.

Education

High School Diploma -

Sunset High School
06-2014

Skills

  • Positive and professional
  • Travel arrangements
  • Multitasking and organization
  • Fast learner
  • Problem-solving
  • File and record keeping
  • Attention to detail
  • Communication skills
  • Customer service
  • Appointment scheduling

References

References available upon request.

Contact

Fallbrook, CA 92028

Education and Training

Encinitas, CA

Timeline

Personal Assistant to the Owner

South Pacific Specialty
06.2016 - Current

Office Assistant

North Coast Arborist Inc.
06.2014 - 03.2016

Bakery Order Taker

Vg's Bakery
08.2011 - 06.2014

High School Diploma -

Sunset High School

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Lindsey Brown