Overview
Work History
Education
Skills
Certification
Timeline
Generic

LINDSAY MARIE PETATE

Brampton,ON

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist/Scheduling Assistant

Villa Colombo Vaughan Di Poce Centre
Kleinburg, ON
12.2024 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel;
  • Maintained an organized filing system of confidential client information in accordance with company policy;
  • Compiled data from various sources into organized reports for management review;
  • Assisted in maintaining office supplies inventory; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies;
  • Greeted visitors and provided them with assistance & updated daily log book with information about visitors entering the premises;
  • Maintained a neat reception area by organizing materials and tidying up furniture;
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested;
  • Responded to inquiries from internal staff members regarding office operations;
  • Scheduled appointments for clients, customers, and other visitors;
  • Assisted with scheduling clinical staff including Personal Support Workers, Registered Practical Nurses & Registered Nurses by contacting staff & agencies.

HR - Associate Services - Team Lead

Canada's Wonderland
Vaughan, ON
10.2022 - 12.2024
  • Organized and maintained filing systems for documents and records & review completed paperwork to verify consistency, quality and conformance;
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition;
  • Assisted in the preparation of reports, presentations and correspondence & with recruitment efforts, such as posting job openings, reviewing resumes and conducting interviews;
  • Greeted visitors, clients and guests in a professional manner & providing insights and knowledge about company and various roles to new hires;
  • Overseeing team in their daily operation, including opening, closing, and cash handling procedures & assisting with payroll duties: deductions, arrears, and direct deposit;
  • Assigning roles and tasks to team members as per their expertise & identified areas of improvement in processes and procedures;
  • Coached and mentored staff on customer service techniques, policies, and procedures & conducted regular performance reviews with direct reports.

Front Desk Receptionist

Etobicoke SportMed
Etobicoke, ON
05.2021 - 01.2023
  • Processed payments and updated accounts to reflect balance changes;
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel;
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization;
  • Performed data entry into computer systems to maintain accurate records of customer information & created new patient files in accordance with organizational standards;
  • Maintained an organized reception area and ensured that all guests were attended to promptly;
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Honours Bachelor of Business Administration -

University of Guelph-Humber
Toronto, ON
06.2023

Diploma in Business Administration, Marketing

Humber Institute of Technology And Advanced Learning
Toronto, ON
06.2023

Skills

  • Adaptable/Flexible
  • Analytical & Problem-solving skills;
  • Attention to detail;
  • Communication skills both verbal and written;
  • Customer Relations;
  • Customer service & Conflict resolution;
  • Data Entry;
  • Fast learner & The eagerness to learn
  • Filing & Photocopying;
  • Maintaining Client Records;
  • Organizational abilities;
  • Payroll & Timekeeping/Schedule Management
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel, Project, Publisher & Access);
  • Proficiency in various HRIS portals and online systems;
  • Research and analysis proficiency;
  • Sales proficiency;
  • Strong leadership;
  • Training and Mentoring;
  • Working independently & in teams

Certification

  • Certified in Mental Health First Aid Supporting Youth, Mental Health Commission of Canada - 2022
  • 3M N95 18701 Mask Fit Testing, Villa Colombo Vaughan - 2025

Timeline

Receptionist/Scheduling Assistant

Villa Colombo Vaughan Di Poce Centre
12.2024 - Current

HR - Associate Services - Team Lead

Canada's Wonderland
10.2022 - 12.2024

Front Desk Receptionist

Etobicoke SportMed
05.2021 - 01.2023

Honours Bachelor of Business Administration -

University of Guelph-Humber

Diploma in Business Administration, Marketing

Humber Institute of Technology And Advanced Learning

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LINDSAY MARIE PETATE