- Video Gaming
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
- Gym Workouts
- Watching Movies and TV Shows
- Swimming
- Road Trips
- Learning new cooking techniques and expanding my culinary skills
Lindsay Sandberg
The Pas
Summary
Highly motivated and dedicated job seeker with a strong aptitude for organization. Seeking an entry-level position as an IT Help Desk & Desktop Support Specialist. Eager to contribute to the success of the team and help achieve company goals. Passionate about problem-solving and with a keen attention to detail. Ready to utilize technical skills and provide exceptional support to ensure smooth operations and optimal user experience.
Overview
12
12
years of professional experience
2
2
Certification
Work History
Home Manager
Shanes/Bell MTS
09.2017 - 10.2024
- Provided technical support for customers, troubleshooting issues with mobile devices, TVs, gaming systems, laptops, and software
- Activated and configured customer devices, ensuring seamless service at Bell MTS
- Trained and mentored new and existing staff across different store departments
- Assisted customers in selecting the right technology and appliances products based on their needs
- Maintained up-to-date knowledge of new technology and home products to provide accurate recommendations
- Oversaw home inventory of supplies and product by tracking sales and placing new orders.
- Utilized data analytics to refine sales techniques for improved customer engagement.
- Encouraged cross-training for improved versatility and team collaboration.
Education
InTeRN - Information Technology Readiness North
University College of The North
The Pas, MB06-2025
Skills
- Technical Support Expertise
- Configuration and Activation Proficiency
- Operating Systems
- Fundamentals of Networking
- Hardware Setup
- Computer Hardware & Software
- Customer Service Expertise
- Team Training & Leadership
- Problem-Solving & Adaptability
- Sales Knowledge
- Safety and Security
- Inventory and Sales Oversight
Projectsandadditionalexperience
Set up and configured devices for family, friends, and customers, enhancing practical IT skills.
Certificationsandeducation
- University College of the North (UCN), InTeRN (Information Technology Readiness North) Course, Currently Attending
- CompTIA IT Fundamentals+ (ITF+)
- CompTIA A+
- Currently Pursuing: CompTIA Network+ and Security+
Certification
- CompTIA ITF+ Certification
- CompTIA A+ Certification
Interests
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsWork from home optionPaid time off4-day work weekTimeline
Home Manager
Shanes/Bell MTS
09.2017 - 10.2024
- CompTIA ITF+ Certification
- CompTIA A+ Certification
InTeRN - Information Technology Readiness North
University College of The North
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