Lindsay Williams
Perth,ON
Summary
Motivated student with background that includes work focused on experiencing real-world environments and building an effective counseling career. Enthusiastic to develop new skills and grow knowledge by gaining practical experience. Dedicated, responsible and eager to add value to the psychotherapy profession.
Overview
9
9
years of professional experience
Work History
Medical Receptionist (Part-Time)
Connectwell Community Health
Lanark, ON
05.2021 - Current
- Schedules patient appointments in respective doctors' calendars and follows up with reminder phone calls.
- Greets visitors and initiates triage processes for clients to streamline patient flow.
- Manages patient concerns and inquiries to ensure smooth office relations.
University Admissions Officer
OzTREKK Educational Services
Perth, ON
07.2017 - 09.2020
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Advised and counseled students in educational pathways.
- Accurately prepared detailed applications and documents for submission to universities.
- Communicated with universities and students on a daily basis to ensure successful and positive outcomes.
Emergency Dispatcher and CPIC Operator
Ontario Provincial Police
Smiths Falls, ON
10.2011 - 09.2016
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official police units while tracking data in real-time environments.
- Provided calm and professional service to the public.
- Worked diligently and effectively in an intense and time sensitive environment.
- Extracted confidential and sensitive data from various sources and managed it on the Police Information System.
Education
Masters - in Progress - Counseling
Yorkville University
New Brunswick - Online04.2023
Bachelor of Arts - Psychology
Roberts Wesleyan College
Rochester, NY12.2007
Skills
- Flexible and Adaptable
- Dependable and Responsible
- Active Listening
- Teamwork and Collaboration
- Self-Motivated
- Interpersonal Communication
- Customer Service
- Conflict Resolution
- Good Telephone Etiquette
- Data Entry
- Written Communication
- Critical Thinking
Affiliations
Rotary Club of Perth
- Coordinates and manages entertainment for the annual community Rib fest and musical festival event.
- Works with members of the Rotary club to ensure the event is a success and remains community focused.
Additional Information
References Available upon Request.
Timeline
Medical Receptionist (Part-Time)
Connectwell Community Health
05.2021 - Current
University Admissions Officer
OzTREKK Educational Services
07.2017 - 09.2020
Emergency Dispatcher and CPIC Operator
Ontario Provincial Police
10.2011 - 09.2016
Masters - in Progress - Counseling
Yorkville University
Bachelor of Arts - Psychology
Roberts Wesleyan College
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