Lindsay Sigalet
Marion
Summary
Knowledgeable and dedicated customer service professional with extensive experience in sales and the healthcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
19
19
years of professional experience
Work History
Senior Sales Analyst
Cardinal Health
10.2022 - Current
- Mentored junior analysts, promoting professional development and fostering a supportive team environment.
- Enhanced customer satisfaction by providing detailed product knowledge and prompt issue resolution.
- Streamlined internal processes for increased efficiency, resulting in more accurate sales forecasts.
- Evaluated competitor performance and market trends, shaping company strategy for continued success.
Office Assistant- Account Support
Marion Prescription
03.2015 - Current
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, and email
- Delivered clerical support by handling range of routine and special requirements.
- Support current and new clients, with the doc-u-dose system (mainly nursing homes)
Accounts Receivable Specialist
InterCall
10.2010 - 07.2013
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
Outside Sales Account Manager
InterCall
08.2007 - 10.2010
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Built strong client rapport to establish diversified network of connections.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
Inside Sales Representative
InterCall
07.2006 - 07.2007
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
Bachelor of Arts - Communications And Marketing
Bowling Green State University
06.2006
Skills
- Customer Service
- Clerical Support
- Opening and Closing Procedures
- Verbal and Written Communication
- Attention to Detail
- Sales and Marketing Initiatives
- Microsoft Office
- Regional Sales and Support
- Verbal, interpersonal, and written communication
- Research and analysis
Accomplishments
2024 Awarded "Sales Representative of the Year"
Contact
Marion, OH 43302
Education
Bowling Green, Ohio
Timeline
Senior Sales Analyst
Cardinal Health
10.2022 - Current
Office Assistant- Account Support
Marion Prescription
03.2015 - Current
Accounts Receivable Specialist
InterCall
10.2010 - 07.2013
Outside Sales Account Manager
InterCall
08.2007 - 10.2010
Inside Sales Representative
InterCall
07.2006 - 07.2007
Bachelor of Arts - Communications And Marketing
Bowling Green State University
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