Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Educational Assistant
Toronto District School Board
06.2018 - Current
Developed strong rapport with students, fostering trust and mutual respect to create positive classroom atmosphere conducive to learning.
Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
Enhanced classroom management through implementation of positive reinforcement techniques and clear expectations for behavior.
Personal Support Worker
Lakefield Extendicare
03.2017 - 05.2018
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with daily living activities, promoting independence and wellbeing.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced patient comfort by providing compassionate and attentive personal care.
Behaviour Support
St. Joseph at Fleming
05.2015 - 03.2017
Supported resident's emotional well-being by actively engaging them in conversations and activities. As well as providing companionship during times of distress or anxiety.
Observed resident's during stressful times and created interventions to decrease challenging behaviours.
Worked along side Health Care Professionals to create and implement care plans best suited to each resident's needs.
Met with families to communicate supports provided and progress.
Administrative Assistant
Homelife Integrity
02.2005 - 08.2014
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Diploma - Personal Support Worker
Fleming College
Peterborough, ON
05.2015
Skills
Customer Service skills
Working with and assisting vulnerable persons
Appointment Scheduling
Documentation And Reporting
Administrative and Office Support
Critical Thinking
Data Entry
Problem Resolution
Documentation
Administrative Support
Languages
English
Native or Bilingual
Certification
Medical Terminology
Microsoft and Google software
CPR
Timeline
Educational Assistant
Toronto District School Board
06.2018 - Current
Personal Support Worker
Lakefield Extendicare
03.2017 - 05.2018
Behaviour Support
St. Joseph at Fleming
05.2015 - 03.2017
Administrative Assistant
Homelife Integrity
02.2005 - 08.2014
Diploma - Personal Support Worker
Fleming College
Medical Terminology
Microsoft and Google software
CPR
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