LINDSAY RHODY
Ripley,ON
Summary
Proactive Administrative Assistant with over 7 years of experience; managing office operations in fast paced deadline driven environments.Adept at developing and maintaining detailed administrative procedures; skilled at working effectively with different departments to coordinate information and resolve conflicts.
Overview
13
13
years of professional experience
Work History
Travel Agent Assistant
All Seasons Travel Group
Swift Current, SK
08.2010 - 04.2015
- Provided high quality service to consumer travel clients, creating a business work relationship
- Advised clients regarding destinations, cultures, customs, weather and activities
- Collected payments
- Handled travel issues, convicts, complaints, cancellations and refunds
- Worked closely with consumers, tour operators and.various internet support departments
- Helped senior managers make effective decisions based on current and accurate reporting.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Ordered and distributed office supplies while adhering to fixed office budget.
Assistant Manager
Tim hortons
Kincardine, ON
02.2006 - 07.2010
- Initiated inventory control measures to manage and replenish stock
- Resolved customer inquiries and complaints requiring management-level escalation
- Organized schedules, workflows and shift coverage to meet expected business demands
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Virtual Admin. Assistant
Out Of The Box Marketing & Management
Abbotsford, BC
05.2015 - 06.2019
- Scheduled appointments, meetings and events for management staff
- Manage emails and phone communications
- Create and edit documents and presentations
- Issues invoices to clients
- Updated the company website and social media accounts
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
College Diploma - Medical Transcription, Editing And Documentation
CamScribe Career College
11.2022
Skills
- Typing speed @ 90WPM
- Excellent oral and verbal communication
- Time management
- Email management
- Organization
- Computer savvy
- Attention to detail
- Passion for learning
- Self motivation and concentration
- Integrity and Dependability
Timeline
Virtual Admin. Assistant
Out Of The Box Marketing & Management
05.2015 - 06.2019
Travel Agent Assistant
All Seasons Travel Group
08.2010 - 04.2015
Assistant Manager
Tim hortons
02.2006 - 07.2010
College Diploma - Medical Transcription, Editing And Documentation
CamScribe Career College