LINDSAY RHODY
Ripley,ON
Summary
Proactive Administrative Assistant with over 7 years of experience; managing office operations in fast paced deadline driven environments.Adept at developing and maintaining detailed administrative procedures; skilled at working effectively with different departments to coordinate information and resolve conflicts.
Overview
13
13
years of professional experience
Work History
Travel Agent Assistant
All Seasons Travel Group
08.2010 - 04.2015
- Provided high quality service to consumer travel clients, creating a business work relationship
- Advised clients regarding destinations, cultures, customs, weather and activities
- Collected payments
- Handled travel issues, convicts, complaints, cancellations and refunds
- Worked closely with consumers, tour operators and.various internet support departments
- Helped senior managers make effective decisions based on current and accurate reporting.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Ordered and distributed office supplies while adhering to fixed office budget.
Assistant Manager
Tim hortons
02.2006 - 07.2010
- Initiated inventory control measures to manage and replenish stock
- Resolved customer inquiries and complaints requiring management-level escalation
- Organized schedules, workflows and shift coverage to meet expected business demands
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Virtual Admin. Assistant
Out Of The Box Marketing & Management
05.2015 - 06.2019
- Scheduled appointments, meetings and events for management staff
- Manage emails and phone communications
- Create and edit documents and presentations
- Issues invoices to clients
- Updated the company website and social media accounts
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
College Diploma - Medical Transcription, Editing And Documentation
CamScribe Career College
11.2022
Skills
- Typing speed @ 90WPM
- Excellent oral and verbal communication
- Time management
- Email management
- Organization
- Computer savvy
- Attention to detail
- Passion for learning
- Self motivation and concentration
- Integrity and Dependability
Timeline
Virtual Admin. Assistant
Out Of The Box Marketing & Management
05.2015 - 06.2019
Travel Agent Assistant
All Seasons Travel Group
08.2010 - 04.2015
Assistant Manager
Tim hortons
02.2006 - 07.2010
College Diploma - Medical Transcription, Editing And Documentation
CamScribe Career College
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