Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Morrison Plumbing & Mechanical
01.2019 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Merchandise Associate
Brand Momentum
02.2021 - 08.2024
Transported merchandise to sales floor and restocked shelves, racks and bins.
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Answered customer questions regarding store merchandise, department information, and pricing.
Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
Updated signage and price tags to reflect current sales.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Emergency Medical Responder
RNR
03.2005 - 11.2011
Participated in ongoing training sessions and workshops to stay current on the latest advancements in emergency medical services.
Assessed patient stability, scene safety and communicated nature of injury or illness to treatment team.
Upheld strict adherence to protocols, regulations, and procedures for maintaining a safe working environment for both patients and staff members.
Communicated effectively with family members or bystanders to gather relevant information about the patient''s condition or incident details.
Documented accurate patient records following each call for quality assurance purposes and continuity of care within the healthcare system.
Determined nature and extent of illness and injury for patients and transported to hospital.
Contributed to team efficiency by maintaining clean, organized, and stocked ambulances for optimal readiness at all times.
Supported the professional development of new Emergency Medical Responders by mentoring and sharing knowledge on best practices and procedures.
Collaborated with dispatcher to facilitate special rescue response and utility services.
Replaced used linens, blankets, and supplies to prepare for calls.
Developed rapport with patients and families through empathetic listening and clear communication which eased anxiety during emergent situations.
Evaluated patient en route to emergency facility and administered additional care.
Provided compassionate care to patients of diverse backgrounds while addressing their individual needs and concerns.
Assisted in stabilizing patients'' conditions during transport to medical facilities, ensuring their safety and comfort.
Prepared patient care reports, medical necessity forms and incident reports to document shift details and enter in database.
Education
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Management
Retail Operations
Employee Scheduling
Recruiting and interviewing
Compliance understanding
Budgeting and finance
Schedule oversight
Languages
English
Native or Bilingual
Timeline
Merchandise Associate
Brand Momentum
02.2021 - 08.2024
Assistant Manager
Morrison Plumbing & Mechanical
01.2019 - Current
Emergency Medical Responder
RNR
03.2005 - 11.2011
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