LINDSAY POXON
Lincoln,Ontario
Summary
As a results-oriented sales representative, I excel in driving revenue growth through strategic prospecting, relationship-building, and effective negotiation. With a proven track record of consistently exceeding sales targets, I leverage my deep understanding of market dynamics to identify opportunities and deliver tailored solutions that meet client needs. Possessing strong communication and interpersonal skills, I am dedicated to building lasting client relationships and contributing to the overall success of the sales team.
Overview
21
21
years of professional experience
Work History
Sales Professional
Manitoulin Transport
St. Catharines, ON
04.2022 - Current
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Implemented effective networking strategies and elevated new business opportunities.
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Reached performance objectives and generated over $2.5 Million in sales.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiated contracts with clients and developed relationships with key personnel.
ACCOUNT MANAGER/CLIENT EXPERIENCE GRP
BUNZL Canada
Burlington, ON
07.2021 - 03.2022
- Manage and maintain high profile accounts such as Sobeys, Foodland, Freshco, Metro, Maple leaf Foods and Dominos
- Account reconciliation, apply credits and re-bill when identified
- Identify any future customer needs and wants, offer suggestions, better options/products to thoroughly meet and exceed their expectations
- Responsible for eCommerce training for new customers
- Provide internal communication and support to ensure the successful delivery of results
- Use the appropriate resources to nurture relationships and deliver strong results
- Communicate with customers regularly to ensure wellness and their success
- Manage comfortably 50 calls + 50-75 emails daily while multitasking with a smile
- Responsible to maintain Part and Price files in AS400
- Member of the conflict and resolution team to manage industry shortages
- Responsible for coordinating logistics with outside couriers.
EVENTS OPERATIONS MANAGER/SALES
ORVDA Ontario RV Dealers Association
Freelton ON
01.2020 - 03.2021
- Collaborated with Executive Director, board of directors and marketing team to develop strategies that aligned with the company brand, standards and vision
- Utilized superior communication skills to manage and motivate staff and developed effective working relationships with peers, executives and clients
- Responsible for the development and implementation of additional event revenue opportunities
- Developed, organized and ran a successful virtual trade show for the association's members that set the benchmark for others in the industry
- Responsible for seeking out businesses outside of the association that would benefit both parties during the online show
- Negotiated contracts with above mentioned businesses
- Analyzed post event data in order to determine the effectiveness of the event and discussed next steps with the association's members based on these findings
- Initiated and improved social media marketing strategies to increase sales
- Managed, created and posted content for twelve Social Media Channels
- Managed all event budgets and allocated resources accordingly
- Created innovative solutions and opportunities for event planning during COVID
- Sourced industry experts to participate in virtual information sessions
- Scheduled and developed agendas for meetings and conference calls
- Responsible for identifying business across Ontario that supports the RV brand
- Negotiated the sale of space for major public events.
SOCIAL MEDIA MANAGER
REMAX Niagara (Agent) and Reef Woodworks
Lincoln ON
01.2019 - 02.2021
- Created original text and video content for multiple accounts
- Managed posts and responded to followers
- Managed company brands in a creative and professional way to achieve marketing goals
- Provided recommendation to increase followers and engagement.
MANAGING AND ARTISTIC DIRECTOR
Boogie Down Studio and BSD
Burlington ON
01.2003 - 03.2020
- Coordinated, organized and directed multiple theatre productions and events
- Established strong and lasting relationships within the dance community
- Managed faculty of differing ages and dance disciplines
- Responsible for all communications both internal and external
- Created and managed budgets for all productions and programs
- Prepared class schedules for multiple studio locations
- Trained dancers and staff to help them meet their full potential
- Selected and coordinated entries into various competitions
- Developed and negotiated contracts with industry vendors
- Orchestrated all operational functions and ensured an orderly work environment
- Identified future hiring needs, designed job descriptions, sourced candidates and conducted interviews.
REGIONAL CLUB ADMINISTRATOR
GoodLife Fitness Clubs
Burlington ON
01.2009 - 01.2013
- Managed customer service and reception staff
- Approved and entered gym memberships into proprietary database
- Maintained comprehensive database and entry of daily sales and statistics for monthly analysis
- Responsible for the reconciliation of cash
- Allocated and scheduled staffing resources
- Assisted all levels of management when and where required
- Involved in candidate interviews, hiring and the on-boarding process
- Provided regional on-site training of administrators
- Responsible for facilities inventory, maintenance, cleaning and security
- Managed payroll.
Education
Teaching Accreditation -
CANADIAN DANCE TEACHERS ASSOCIATION
Teaching Accreditation -
PERFORMING ARTS EDUCATORS CANADA
Fitness Certification -
CANADIAN FITNESS PROFESSIONALS INC.
Skills
- CUSTOMER RELATIONS
- STRATEGIC THINKER
- MULTITASKING
- SALES
- NEGOTIATION
- CONFLICT RESOLUTION
- STAFF TRAINING
- TIME MANAGEMENT
- DETAIL ORIENTED
- HIGHLY ORGANIZED
- PROACTIVE
- MICROSOFT OFFICE
- PAGES
- DEADLINE DRIVEN
Awards
NATIONAL CHOREOGRAPHER OF THE YEAR REGIONAL CHOREOGRAPHER OF THE YEAR 2019
REGIONAL CHOREOGRAPHER OF THE YEAR 2014- 2022
REGIONAL ADMINISTRATOR OF THE YEAR 2007
Interests
- THEATRE
- DANCE
- TRAVEL
- BOXING
- GARDENING
Timeline
Sales Professional
Manitoulin Transport
04.2022 - Current
ACCOUNT MANAGER/CLIENT EXPERIENCE GRP
BUNZL Canada
07.2021 - 03.2022
EVENTS OPERATIONS MANAGER/SALES
ORVDA Ontario RV Dealers Association
01.2020 - 03.2021
SOCIAL MEDIA MANAGER
REMAX Niagara (Agent) and Reef Woodworks
01.2019 - 02.2021
REGIONAL CLUB ADMINISTRATOR
GoodLife Fitness Clubs
01.2009 - 01.2013
MANAGING AND ARTISTIC DIRECTOR
Boogie Down Studio and BSD
01.2003 - 03.2020
Teaching Accreditation -
CANADIAN DANCE TEACHERS ASSOCIATION
Teaching Accreditation -
PERFORMING ARTS EDUCATORS CANADA
Fitness Certification -
CANADIAN FITNESS PROFESSIONALS INC.