Summary
Overview
Work History
Education
Skills
Awards
Interests
Timeline
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LINDSAY POXON

Lincoln,Ontario

Summary

As a results-oriented sales representative, I excel in driving revenue growth through strategic prospecting, relationship-building, and effective negotiation. With a proven track record of consistently exceeding sales targets, I leverage my deep understanding of market dynamics to identify opportunities and deliver tailored solutions that meet client needs. Possessing strong communication and interpersonal skills, I am dedicated to building lasting client relationships and contributing to the overall success of the sales team.

Overview

21
21
years of professional experience

Work History

Sales Professional

Manitoulin Transport
04.2022 - Current
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Implemented effective networking strategies and elevated new business opportunities.
  • Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Reached performance objectives and generated over $2.5 Million in sales.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Negotiated contracts with clients and developed relationships with key personnel.

ACCOUNT MANAGER/CLIENT EXPERIENCE GRP

BUNZL Canada
07.2021 - 03.2022
  • Manage and maintain high profile accounts such as Sobeys, Foodland, Freshco, Metro, Maple leaf Foods and Dominos
  • Account reconciliation, apply credits and re-bill when identified
  • Identify any future customer needs and wants, offer suggestions, better options/products to thoroughly meet and exceed their expectations
  • Responsible for eCommerce training for new customers
  • Provide internal communication and support to ensure the successful delivery of results
  • Use the appropriate resources to nurture relationships and deliver strong results
  • Communicate with customers regularly to ensure wellness and their success
  • Manage comfortably 50 calls + 50-75 emails daily while multitasking with a smile
  • Responsible to maintain Part and Price files in AS400
  • Member of the conflict and resolution team to manage industry shortages
  • Responsible for coordinating logistics with outside couriers.

EVENTS OPERATIONS MANAGER/SALES

ORVDA Ontario RV Dealers Association
01.2020 - 03.2021
  • Collaborated with Executive Director, board of directors and marketing team to develop strategies that aligned with the company brand, standards and vision
  • Utilized superior communication skills to manage and motivate staff and developed effective working relationships with peers, executives and clients
  • Responsible for the development and implementation of additional event revenue opportunities
  • Developed, organized and ran a successful virtual trade show for the association's members that set the benchmark for others in the industry
  • Responsible for seeking out businesses outside of the association that would benefit both parties during the online show
  • Negotiated contracts with above mentioned businesses
  • Analyzed post event data in order to determine the effectiveness of the event and discussed next steps with the association's members based on these findings
  • Initiated and improved social media marketing strategies to increase sales
  • Managed, created and posted content for twelve Social Media Channels
  • Managed all event budgets and allocated resources accordingly
  • Created innovative solutions and opportunities for event planning during COVID
  • Sourced industry experts to participate in virtual information sessions
  • Scheduled and developed agendas for meetings and conference calls
  • Responsible for identifying business across Ontario that supports the RV brand
  • Negotiated the sale of space for major public events.

SOCIAL MEDIA MANAGER

REMAX Niagara (Agent) and Reef Woodworks
01.2019 - 02.2021
  • Created original text and video content for multiple accounts
  • Managed posts and responded to followers
  • Managed company brands in a creative and professional way to achieve marketing goals
  • Provided recommendation to increase followers and engagement.

MANAGING AND ARTISTIC DIRECTOR

Boogie Down Studio and BSD
01.2003 - 03.2020
  • Coordinated, organized and directed multiple theatre productions and events
  • Established strong and lasting relationships within the dance community
  • Managed faculty of differing ages and dance disciplines
  • Responsible for all communications both internal and external
  • Created and managed budgets for all productions and programs
  • Prepared class schedules for multiple studio locations
  • Trained dancers and staff to help them meet their full potential
  • Selected and coordinated entries into various competitions
  • Developed and negotiated contracts with industry vendors
  • Orchestrated all operational functions and ensured an orderly work environment
  • Identified future hiring needs, designed job descriptions, sourced candidates and conducted interviews.

REGIONAL CLUB ADMINISTRATOR

GoodLife Fitness Clubs
01.2009 - 01.2013
  • Managed customer service and reception staff
  • Approved and entered gym memberships into proprietary database
  • Maintained comprehensive database and entry of daily sales and statistics for monthly analysis
  • Responsible for the reconciliation of cash
  • Allocated and scheduled staffing resources
  • Assisted all levels of management when and where required
  • Involved in candidate interviews, hiring and the on-boarding process
  • Provided regional on-site training of administrators
  • Responsible for facilities inventory, maintenance, cleaning and security
  • Managed payroll.

Education

Teaching Accreditation -

CANADIAN DANCE TEACHERS ASSOCIATION

Teaching Accreditation -

PERFORMING ARTS EDUCATORS CANADA

Fitness Certification -

CANADIAN FITNESS PROFESSIONALS INC.

Skills

  • CUSTOMER RELATIONS
  • STRATEGIC THINKER
  • MULTITASKING
  • SALES
  • NEGOTIATION
  • CONFLICT RESOLUTION
  • STAFF TRAINING
  • TIME MANAGEMENT
  • DETAIL ORIENTED
  • HIGHLY ORGANIZED
  • PROACTIVE
  • MICROSOFT OFFICE
  • PAGES
  • DEADLINE DRIVEN

Awards

NATIONAL CHOREOGRAPHER OF THE YEAR REGIONAL CHOREOGRAPHER OF THE YEAR 2019

REGIONAL CHOREOGRAPHER OF THE YEAR 2014- 2022

REGIONAL ADMINISTRATOR OF THE YEAR 2007

Interests

  • THEATRE
  • DANCE
  • TRAVEL
  • BOXING
  • GARDENING

Timeline

Sales Professional

Manitoulin Transport
04.2022 - Current

ACCOUNT MANAGER/CLIENT EXPERIENCE GRP

BUNZL Canada
07.2021 - 03.2022

EVENTS OPERATIONS MANAGER/SALES

ORVDA Ontario RV Dealers Association
01.2020 - 03.2021

SOCIAL MEDIA MANAGER

REMAX Niagara (Agent) and Reef Woodworks
01.2019 - 02.2021

REGIONAL CLUB ADMINISTRATOR

GoodLife Fitness Clubs
01.2009 - 01.2013

MANAGING AND ARTISTIC DIRECTOR

Boogie Down Studio and BSD
01.2003 - 03.2020

Teaching Accreditation -

CANADIAN DANCE TEACHERS ASSOCIATION

Teaching Accreditation -

PERFORMING ARTS EDUCATORS CANADA

Fitness Certification -

CANADIAN FITNESS PROFESSIONALS INC.
LINDSAY POXON