Lindsay Owen
Ottawa
Summary
Motivated professional with extensive experience in customer service and client relations, complemented by hands-on labor expertise. Demonstrates versatility and a strong work ethic, quickly adapting to new challenges and environments. Committed to continuous skill development and technical proficiency.
Overview
15
15
years of professional experience
Work History
Receptionist
Eyetech Optometry
Ottawa
02.2026 - Current
- Greet patients warmly and ensure a welcoming environment.
- Assist patients with completing necessary paperwork and insurance forms.
- Processed payments and managed transactions efficiently at the front desk.
- Assist optometrists with preliminary patient testing, including visual acuity, auto-refraction, and tonometry.
- Schedule and confirm patient appointments while managing daily clinic appointments
Farm Hand
Whittaker Farms
Australia
02.2025 - 10.2025
- Milked and monitored dairy cows according to established farm procedures and schedules
- Operated, cleaned, and maintained milking equipment to ensure proper sanitation and functionality
- Observed cattle for signs of illness, injury, or distress and reported concerns to farm management
- Moved and handled livestock safely while following animal welfare practices
- Assisted with calving and provided care to newborns.
- Worked in a fast-paced agricultural environment, including early mornings, evenings, weekends, and holidays.
Medical Administrator
Quinte Healthcare
Trenton
01.2022 - 01.2024
- Managed multi-line phone systems to route patient inquiries to appropriate medical departments.
- Maintained and updated confidential medical records with meticulous attention to detail.
- Supported hospital leadership through data entry, reporting, and document preparation tasks.
Operations Assistant
Inigo Dentistry
Toronto
01.2019 - 01.2022
- Confirmed and reminded patients of appointments through proactive outreach.
- Managed daily personal schedule for dentist to maximize efficiency.
- Collaborated with dental practices to ensure consistent inventory levels.
- Ordered necessary products to maintain optimal supply flow.
- Assisted in organizing and maintaining patient charts for accuracy.
Crew Trainer
McDonalds
Trenton
01.2011 - 01.2017
- Developed and delivered training programs on operational procedures and customer service standards for new crew members.
- Monitored crew performance in the field, offering constructive feedback and guidance to enhance service quality.
- Resolved customer issues promptly, contributing to positive dining experiences and customer satisfaction.
Education
Diploma - Medical Office Administration
Centennial College
Scarborough, Ontario01-2019
High School Diploma -
St. Paul Catholic Secondary
Trenton, ON09-2013
Skills
- Effective communication and problem-solving
- Professionalism and confidentiality
- Attention to detail and organization
- Team collaboration
- Time management and critical thinking
- Customer relationship management
Timeline
Receptionist
Eyetech Optometry
02.2026 - Current
Farm Hand
Whittaker Farms
02.2025 - 10.2025
Medical Administrator
Quinte Healthcare
01.2022 - 01.2024
Operations Assistant
Inigo Dentistry
01.2019 - 01.2022
Crew Trainer
McDonalds
01.2011 - 01.2017
Diploma - Medical Office Administration
Centennial College
High School Diploma -
St. Paul Catholic Secondary