Lindsay Moskal
Sarnia
Summary
I am versatile health care professional with a wide range of medical and dental experience. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Overview
8
8
years of professional experience
Work History
Regional Manager and IPAC Coordinator
Huron Dental Group
2023.10 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Sedation Suite Coordinator
Lambton Family Dental
2019.01 - Current
- Collaborated with anesthesiologist and their health care teams to ensure medications ordered.
- Facilitated sedation suite audits with the RCDSO for Lambton Family Dental and other Huron Dental Group practices.
- Responsible for medical inventory and ordering all medications for Schedule A Facility Permit.
- Overseeing the medical administration record for narcotics.
Dental Office Manager and Treatment Coordinator
Lambton Family Dental
2018.04 - 2023.10
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Streamlined office operations by regularly evaluating workflows, identifying areas for improvement, and implementing necessary changes for increased productivity.
- Supervised and led team of dental hygienists and support staff of over 25 people.
Registered Practical Nurse
Fiddick's Nursing Home
2016.10 - 2018.01
- Evaluated patient histories, complaints, and current symptoms.
- Administered medications and injections to patients.
- Developed and implemented individualized patient care plans.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Monitored patient health conditions to report changes to assigned physician.
Education
Diploma - Registered Practical Nursing
St. Clair College of Applied Arts And Technology
Chatham06.2016
Certificate - Level II Dental Assisting
St. Clair College of Applied Arts And Technology
Windsor, ON07.2009
Skills
- Strong Communication Skills
- Teamwork and Collaboration
- Clinical Competence
- Adaptability
Timeline
Regional Manager and IPAC Coordinator
Huron Dental Group
2023.10 - Current
Sedation Suite Coordinator
Lambton Family Dental
2019.01 - Current
Dental Office Manager and Treatment Coordinator
Lambton Family Dental
2018.04 - 2023.10
Registered Practical Nurse
Fiddick's Nursing Home
2016.10 - 2018.01
Diploma - Registered Practical Nursing
St. Clair College of Applied Arts And Technology
Certificate - Level II Dental Assisting
St. Clair College of Applied Arts And Technology
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