Lindsay McGillivray
Vigilante Marketing
Vernon,BC
1
Language
21
years of professional experience
Detail-oriented web developer skilled in HTML, CSS, and quality control. Proven success in optimizing website performance and managing client relationship updates.
Work History
Junior Web Developer
1 Year 4 Months- Completed site audits to optimize performance and maintain software integrity, including WordPress themes and plugins.
- Position was a continuation of employment with Sayvee Creative Inc after merger with similar responsibilities.
Client Support Specialist
11 Years 4 Months- Completed site audits to optimize performance and maintain software integrity, including WordPress themes and plugins.
- Managed website updates to align with client specifications and corporate standards
- Created engaging newsletters based on designs using Mailchimp, Constant Contact, and Active Campaign. Managed large mailing lists for spam compliance
- Conducted thorough testing of web applications to ensure optimal performance across multiple browsers and devices.
- Assigned and maintained tasks within Asana
- Engaged with clients giving updates on progress and gathering feedback upon completions
- Position was a continuation of employment with Web Management Services following acquisition with similar responsibilities.
Web Content Manager
3 Years 10 Months- Assisted with building and updating client websites using HTML, CSS, Joomla and WordPress
- Assigned and tracked tasks for clients maintaining communication for deadlines
- Assisted with training new team members
Technical/Customer Service Support Representative
4 Years- Delivered technical support for Norton software via phone and remote assistance.
- Delivered exceptional customer support via email and live chat for eBay clients.
Education
Office Assistant/Receptionist
- Accounting
- Business Math
- Office Suite
- Business Communications
- Office Procedures
- Computer and Internet Fundamentals
Skills
Strong quality control skills
Web development projects
Testing and debugging skills
HTML and CSS
WordPress proficiency
Complaint handling
Client relationship building
Document and records management
Languages
English
Native or Bilingual
Software
- Wordpress including themes and plugins
- Mail Chimp, Constant Contact, Active Campaign
- Project management software including Clickup and Asana
- Office Suite
Timeline
Junior Web Developer
Vigilante Marketing
01.2025 - 05.2026Read More
Client Support Specialist
Sayvee Creative Inc.
08.2013 - 12.2024Read More
Web Content Manager
Web Management Services (WMS)
09.2009 - 07.2013Read More
Technical/Customer Service Support Representative
Sutherland Global Services
06.2005 - 06.2009Read More
Okanagan University College
Office Assistant/Receptionist
Read More