Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lindsay Mazza

Bell Gardens

Summary

Dynamic healthcare professional with over 12 years of experience in emergency medical services, recognized for reliability and adaptability in high-pressure environments. Expertise in patient care and emergency response is complemented by strong critical thinking and problem-solving abilities, ensuring effective assessment and prioritization of medical needs. Collaborative team player dedicated to achieving positive outcomes, consistently demonstrating exceptional communication skills and a commitment to delivering high-quality care. Proven track record of managing complex situations with efficiency and accuracy while fostering a supportive atmosphere that encourages team success and continuous improvement.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Dispatch Health DHMT
10.2021 - Current
  • Administered emergency medical care, assessing patient conditions and providing necessary treatment.
  • Collaborated with multidisciplinary teams to ensure efficient patient transport and care continuity.
  • Trained new EMTs on protocols and best practices, enhancing team performance and safety standards.
  • Implemented process improvements for emergency response times, contributing to overall operational efficiency.
  • Maintained equipment readiness by conducting regular inspections and performing necessary repairs.

Pre booking EMT

Clark County Detention Center
08.2019 - 10.2021
  • Administered emergency medical care in high-pressure situations, ensuring patient safety and compliance with protocols.
  • Coordinated with law enforcement and medical personnel to facilitate seamless patient transfers.
  • Monitored vital signs and provided life-saving interventions during critical incidents within the facility.
  • Led response efforts during facility emergencies, managing resources and directing team operations effectively.

Onsite Medical Rep

Amazon Inc
05.2016 - 08.2019
  • Delivered on-site medical support to ensure employee health and wellness.
  • Collaborated with cross-functional teams to address medical inquiries and enhance service delivery.
  • Managed inventory of medical supplies, ensuring availability and compliance with safety regulations.
  • Provided training sessions for staff on health protocols and emergency response procedures.
  • Implemented process improvements that streamlined medical response times and enhanced patient satisfaction.
  • Led initiatives to raise awareness about workplace health programs, increasing employee participation rates.

EMT

Life EMS Ambulance Service
11.2015 - 05.2016
  • Administered emergency medical care and life support in high-pressure situations.
  • Collaborated with healthcare teams to prioritize patient assessments and treatments.
  • Operated advanced medical equipment, ensuring optimal functionality during emergencies.
  • Coordinated with dispatchers to optimize response times and resource allocation.
  • Conducted post-incident reviews to identify improvement opportunities in service delivery.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.

Emergency Department Technician

Bronson Methodist Hospital
08.2013 - 11.2015
  • Assessed patient vital signs and reported changes to nursing staff for timely interventions.
  • Assisted in performing emergency procedures under supervision, ensuring adherence to protocols.
  • Maintained cleanliness and organization of emergency department equipment and supplies.
  • Supported patient transport within the facility, prioritizing safety and comfort during transfers.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Answered patient inquiries and provided information about healthcare services.
  • Completed necessary reports and documentation on time and to specifications.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.

Direct Care Staff

Residential Opportunities Inc
10.2008 - 08.2013
  • Provided compassionate support to individuals with disabilities, enhancing daily living skills and overall quality of life.
  • Assisted with personal care tasks, ensuring comfort and dignity for clients in residential settings.
  • Implemented individualized care plans, adapting strategies based on client needs and preferences.
  • Collaborated with multidisciplinary teams to develop effective behavioral support strategies for clients.
  • Trained new staff in company protocols, fostering a collaborative environment among team members.
  • Advocated for clients' rights and needs within the community, strengthening resources and support networks.

Sales and Service Representative

Stryker Medical
01.2005 - 10.2008
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Trained new team members on product knowledge and sales techniques.
  • Collaborated with cross-functional teams to enhance product offerings based on customer feedback.
  • Led initiatives to increase client retention through personalized follow-up strategies and engagement efforts.
  • Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
  • Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures.
  • Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.

Education

Emergency Medical Technician -

Kalamazoo Valley Community College
01.2013

Certified nurse aide certificate - undefined

Westside Certified Nursing School
01.2009

Associates in Science - undefined

Kalamazoo Valley Community College
01.2008

High School Diploma - undefined

Manton Consolidated School
01.2001

Skills

  • Goal oriented
  • Performance tracking
  • Problem-solving
  • Time management
  • CRM software proficiency
  • Basic life support
  • Direct patient care
  • Vital sign assessment
  • Adaptability and flexibility
  • Reliability
  • Attention to detail
  • Teamwork

Certification

  • NREMT. E324024. EXP 3/2028
  • STATE OF CALIFORNIA EMT E174698 EXP 7/2028
  • AHA BLS/CPR. EXP 8/2029

Timeline

Dispatch Health DHMT
10.2021 - Current

Pre booking EMT

Clark County Detention Center
08.2019 - 10.2021

Onsite Medical Rep

Amazon Inc
05.2016 - 08.2019

EMT

Life EMS Ambulance Service
11.2015 - 05.2016

Emergency Department Technician

Bronson Methodist Hospital
08.2013 - 11.2015

Direct Care Staff

Residential Opportunities Inc
10.2008 - 08.2013

Sales and Service Representative

Stryker Medical
01.2005 - 10.2008

Certified nurse aide certificate - undefined

Westside Certified Nursing School

Associates in Science - undefined

Kalamazoo Valley Community College

High School Diploma - undefined

Manton Consolidated School

Emergency Medical Technician -

Kalamazoo Valley Community College
Lindsay Mazza