Reliable professional with experience in food service and healthcare. Known for attention to detail and strong work ethic, consistently providing positive customer interactions and ensuring a safe, clean environment.
Overview
17
17
years of professional experience
Work History
Food Service Worker
Boston Pizza
Virden
09.2024 - 07.2025
Served customers efficiently, enhancing overall dining experience with friendly demeanor.
Cleaned and sanitized workstations to ensure a safe environment.
Responded to customer inquiries and resolved issues promptly for satisfaction.
Operated cash register to process cash, check, and credit card transactions.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Greeted customers upon arrival in the dining area.
Adhered to staff performance and service standards, ensuring consistent and positive customer experiences.
Health Care Aide
Prairie Mountain Health
Reston
01.2022 - 02.2024
Completed day-to-day duties accurately and efficiently.
Assisted patients with daily living activities, including personal care, to enhance comfort and quality of life.
Maintained a clean and safe environment for patients.
Supported patients in maintaining independence through personalized assistance and encouragement.
Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
Answered signal lights, bells or intercom systems to determine resident needs.
Ensured timely and accurate patient records, facilitating effective communication with healthcare team regarding patient status.
Provided support to nursing staff for smooth daily operations in patient care.
Member Service Representative
Sunrise Credit Union
Virden
04.2010 - 11.2011
Processed customer transactions efficiently and accurately.
Managed cash drawers and balanced daily transactions.
Implemented security measures to safeguard sensitive information.
Performed cash handling duties including counting currency, coins and checks.
Served large number of customers during high-volume shifts while maintaining composure and professionalism in stressful situations.
Entered transactions into computer and issued customer receipts.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Provided customer service, operated money counters, balanced and replenished ATMs, maintained accounts, and opened new accounts.
Food and Beverage Server
Grand Central Hotel
Virden
10.2008 - 11.2010
Provided exceptional customer service in a fast-paced dining environment.
Managed food and beverage orders using point-of-sale systems.
Processed payments from customers using the POS system.
Prepared tables for dining with attention to detail, enhancing guest experience.
Executed opening and closing checklists, facilitating seamless restaurant operations.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Contributed to team meetings, providing insights for service improvements and addressing guest feedback.